District School Board of Niagara
Invites applications for the following position:
Manager of Infrastructure Services
Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students and helping every individual achieve success. We proudly serve over 43,000 students across 96 elementary and secondary schools in the Niagara Region, located between Lake Erie in the South and Lake Ontario to the North.
Reporting to the Senior Manager, Infrastructure Services, the successful candidate will provide leadership and direction to the infrastructure team responsible for maintaining reliable, secure, and scalable technology services that support teaching, learning, and business operations across the DSBN.
The preferred candidate will demonstrate strengths in the following areas:
- Leadership and management for the Board's enterprise network, server, cloud, and endpoint management environments, ensuring secure, reliable, and high-performing technology services that support student learning and operational excellence.
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Lead strategic technology initiatives through project management, technology roadmap development, and continuous improvement efforts that enhance service delivery, operational efficiency, and long-term sustainability.
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Drive cybersecurity, privacy, and regulatory compliance, ensuring adherence to Ontario public sector legislation, industry standards, and best practices for information security and data protection.
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Manage and support the infrastructure team by providing guidance during operational challenges, critical incidents, and service outages while fostering collaboration, professional growth, and accountability.
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Build and maintain strong partnerships with internal stakeholders, vendors, and external organizations while overseeing budget planning, procurement activities, and contract management to maximize value and service outcomes.
Job Duties and Responsibilities:-
Provide leadership, direction, and oversight for the Board's network infrastructure, server environments, data centre operations, endpoint management systems, and infrastructure support services to ensure reliable, secure, and effective technology operations.
- Supervise, coach, mentor, and evaluate staff by establishing priorities, assigning work, managing schedules, resolving issues, and supporting individual performance and professional development.
- Lead the planning, implementation, and ongoing management of enterprise infrastructure and endpoint management solutions, ensuring seamless service delivery across the organization.
- Ensure compliance with applicable legislation, regulations, and industry standards, including MFIPPA, PHIPPA, EDSTA, AODA, and cybersecurity best practices.
- Oversee incident response and business continuity efforts, directing staff during critical incidents, major service disruptions, and emergency situations affecting Board operations.
- Plan, prioritize, and manage infrastructure projects and technology initiatives that align with the Board's strategic objectives, operational requirements, and educational goals.
- Review and evaluate hardware, software, licensing, maintenance agreements, and technology investments to support cost-effective decision-making and minimize operational and financial risk.
- Establish, monitor, and continuously improve service delivery standards, quality assurance processes, and operational performance measures across Information Technology Services.
- Provide technical expertise and strategic advice to senior leadership, researching emerging technologies and recommending innovative solutions to enhance service delivery and infrastructure capabilities.
- Build and maintain effective relationships with internal departments, vendors, government agencies, partner organizations, and sector colleagues to support collaboration, procurement activities, and the adoption of best practices.
Skills, Qualifications and Educational Requirements
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Bachelor's degree or three-year college diploma in Computer Science/Technology, Business Administration, or a combination of education and experience deemed acceptable by the Board
- Minimum five (5) years of experience working within and Information Technology environment
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Demonstrated experience in project management, budgeting, operational planning, and people leadership
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Demonstrated knowledge of enterprise hardware, software, networking, servers, cloud services, and endpoint management solutions.
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IT, vendor-specific, or management certifications preferred (ITIL 4 Foundation, ITIL 4 Managing Professional, and/or Project Management Professional (PMP)).
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Experience within Ontario's Public Education Sector is preferred.
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Strong organizational, communication, and decision-making skills.
- Ability to lead teams in a complex and rapidly evolving technology environment.
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Knowledge of Board-specific applications, technologies, and equipment is considered an asset.
Salary range: $99,051 - $115,911 and includes a competitive benefits plan through a provincial benefits trust plan (extended health, dental, life insurance, AD&D), and enrolment in the OMERS pension plan. This is a 12-month full-time position (35 hours per week) and is part of the Board's union-exempt Administrative Management Group.
Reason for Posting: New Position
Applications including cover letter, resume, three professional references must be submitted via Apply to Education no later than Friday, September 4, 2026, at 4:00 p.m.
Additional Information:
In accordance with Section 29(2) of the Municipal Freedom of Information and Protection of Privacy Act, this is to advise that the information you provide on this form is collected under legal authority of the Education Act, and will be used as necessary for the recruitment, selection and employment purposes of the Board.
The DSBN is committed to equity for all students and staff, and to deliver quality education through a qualified workforce that reflects the diversity of the communities we serve. Upon request, we will provide reasonable accommodations in the hiring process to support applicants with disabilities.
Personal information on this form is collected, used and disclosed in accordance with the Education Act, R.S.O. 1990, c.E.2, as amended and the Municipal Freedom of Information and Protection of Privacy Act. R.S.O 1990, c.M. 56, as amended and will be used for the purpose of determining eligibility of the above-noted position and any similar or related purpose(s). Questions about this collection, use and disclosure should be directed to the Freedom of Information Coordinator, District School Board of Niagara, 191 Carlton Street, St. Catharines, ON L2R 7P4 905-641-1550.
DSBN does not utilize Artificial Intelligence (AI) in the screening, assessment, or selection of applicants.
Land Acknowledgement
The land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. Today this gathering place is home to many First Nations, Metis, and Inuit peoples. Acknowledging this reminds us that our great standard of living is directly related to the resources and friendship of Indigenous people.
