Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency with office software, and the ability to handle multiple responsibilities in a fast-paced environment. Experience in medical or dental offices is a plus, but not mandatory.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression
- Manage multi-line phone systems, directing calls appropriately and taking detailed messages
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
- Perform data entry and maintain accurate records using QuickBooks and other office software
- Handle filing, document management, and general administrative support
- Assist with billing, bookkeeping, and basic financial record keeping
- Ensure the reception area remains tidy and organized
- Provide customer support by answering inquiries professionally and courteously
- Proofread documents for accuracy and clarity before distribution
- Support the team with clerical tasks such as photocopying, faxing, and mailing
Requirements
- Proven experience in office administration or clerical roles, preferably in medical or dental settings
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and QuickBooks
- Excellent organizational skills with attention to detail and accuracy in data entry and proofreading
- Exceptional customer service skills with professional phone etiquette on multi-line systems
- Ability to handle multiple tasks efficiently in a busy environment
- Prior experience with front desk operations or medical/dental office experience is highly desirable
- Good typing speed to support efficient data entry and correspondence
- Demonstrated organizational skills to manage schedules, files, and administrative duties effectively
This position offers an engaging work environment where professionalism and excellent communication are valued. The successful candidate will play a vital role in ensuring smooth daily operations while delivering outstanding support to clients and team members alike.
Pay: $25.00-$30.00 per hour
Work Location: In person
