Inside Sales Coordinator
Reports To: Sales Director
Position Summary
The Inside Sales Coordinator serves as a key liaison between sales, operations, logistics, and accounting to support the order fulfillment process from quotation through invoicing. This role is responsible for processing and managing sales orders, purchase orders, inventory tracking, shipment coordination, and sales reporting to ensure timely and accurate delivery of aerial work platform equipment. The position also provides administrative and operational support to the sales team and management.
Essential Functions
- Serve as the primary point of contact between the inside sales department, production teams, and logistics teams to ensure timely order fulfillment.
- Process and manage quotations, sales orders, and purchase orders within SAP and maintain accurate system data.
- Prepare and analyze periodic sales reports and order tracking reports for operational review.
- Coordinate equipment shipments with the logistics department and ensure all documentation and procedures comply with company standards.
- Monitor machine inventory levels, inbound units, and stock availability while providing regular updates to management and sales teams.
- Track and maintain records for demo equipment, ensuring proper documentation and traceability.
- Assist with quarterly inventory cycle counts and inventory reporting.
- Reconcile invoice information with the accounting department to ensure billing accuracy.
- Participate in sales meetings and prepare reports, presentations, and supporting documentation as requested.
- Provide general administrative and sales support as needed.
- Perform additional duties as assigned by management.
Supervisory Responsibilities
Work Environment
This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems.
Physical Demands
This role is primarily sedentary but may require occasional standing, walking, filing, lifting files, and operating office equipment.
Position Type and Hours
- Full-time
- Monday through Friday
- 8:00 a.m. to 5:00 p.m.
- Occasional evening or weekend work may be required based on business needs.
Location
Brantford, ON or any other location designated by LGMG Machinery Canada Ltd.
Travel
- Minimal to no travel required.
Qualifications
- Bilingual English and Chinese
- Experience in construction equipment, aerial work platforms, or heavy equipment industry preferred.
- Previous experience in inside sales, logistics, operations support, or order management.
- Experience with ERP systems such as SAP and CRM platforms preferred.
- Strong Microsoft Office skills, including Excel and PowerPoint.
- Excellent organizational, time management, and multitasking abilities.
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced environment.
- High school diploma or GED required; additional education or certifications preferred.
Compensation & Benefits
Salary Range: Based on experience
Bonus Program: Eligibility to be determined
Benefits Include:
- 401(k) with company match
- Health insurance
- Paid time off
Equal Employment Opportunity Statement
LGMG Machinery Canada Ltd provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.
Disclaimer
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required for this position. Duties may change at any time with or without notice.
Pay: $70,000.00-$78,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: In person
