The Company
Borgfeldt Canada Ltd. is a Canadian owned and operated toy and hobby business out of Markham, Ontario.
Job Summary
You are the friendly first point of contact for our customers, vendors, and fellow hobby enthusiasts. You will handle daily front-desk duties, help organize sales and shipping records and assist with basic office tasks. You will also assist the company’s office manager and head of sales as needed. A love for games, toys, or hobbies is a big plus!
Responsibilities
Front Desk & Reception: Greet visitors, answer phone calls, and manage the main company email inbox.
Order Support: Help process online orders, print picking slips, and manage various spreadsheets for larger customer accounts.
Office Management: Keep the reception and workspace tidy.
Customer Service: Answer basic customer questions about products via phone or email or direct calls and email to the correct person.
Administrative Help: Assist the management team with data entry and filing. May include light warehouse help, such as stickering small paint bottles as needed or time allows.
Qualification and Skills
- Experience: 1-2 years of experience in reception or office administration
- Communication: Friendly, clear, upbeat phone and in-person conversations
- Tech Skills: Comfortable using computers, email, spreadsheets (Excel), and basic office software.
- Organization: Strong ability to multi-task and keep track of daily details. Strong attention to detail. Willingness to help where needed.
Pay $20-25/hr, 30 hrs/wk (M-Th, 8:30-4:30)
Benefits
· Potential for health and dental benefits after probational period finishes.
Pay: $20.00-$25.00 per hour
Expected hours: 30.0 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
Ability to commute/relocate:
- Markham, ON L3R 8T4: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 2 years (required)
Language:
Work Location: In person
