Who We Are:
Yarmouth Mazda provides a premier vehicle shopping experience in Southwest Nova Scotia. Our company’s values are rooted in honesty, integrity, community and most importantly, placing our customers interests above all else.
Our team of experienced and friendly staff have allowed us to achieve remarkable growth and as such, we are expanding and require the support and talent of another team member to help us continue our growth!
We Need: Service Manager/Advisor
Specific Duties / Requirements:
- Experienced in providing exceptional customer service.
- Work directly with customers in an advisor role, create quotes and sell repair orders
- Work with and manage technicians
- Work with the manufacturer on warranty claims
- Develop and maintain a culture that values excellent customer service through effective training, coaching and talent management.
- Reviews and implements Service Centre policies and procedures that improve the Customer Experience through high quality repairs and building customer relationships.
- Develops and implements a long-term strategy and action plan to attract and retain customers.
- Coaches team members to provide excellent customer service.
- Recruits, develops, motivates, recognizes and holds accountable a team that will meet established objectives and targets for sales and profitability.
- Improves sales and profitability for the Service Centre.
- Other duties as required by management.
Qualifications:
- Proven track record as a service advisor or manager
- New car experience an asset
- Ability to work in a team
- Provide an exceptional customer experience
- Motivate and maintain a positive team environment for your staff
We Offer:
- Fun, dynamic and positive work atmosphere
- Great Reputation
- RRSP, Medical, Vision & Dental Health Benefits
- Competitive pay based on experience
- Opportunity for growth
- One on one training on sales process and personal branding
- Employee discounts for the purchase of cars, tires & auto repair
Serious inquires only please. Only selected candidates will be contacted for interviews.
Job Type: Full-time
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Work Location: In person
