Victim Services Case Worker
Halifax Regional Municipality
Dartmouth, NS
Halifax Regional Municipality is inviting applications for the up to 13-month term position of Victim Services Case Worker, Halifax Regional Police. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities and Aboriginal persons. HRM encourages applicants to self-identify.

Under the supervision of the Victim Services Coordinator, the Victim Services Case Worker(s) work within the Victim Services Unit of the Halifax Regional Police to enhance police response to victims of crime with a focus on victims of sexualized violence and victims of domestic violence, particularly those at high risk for homicide. This will be done through case coordination and ongoing information sharing with primary service agencies. The position also provides support and information to other victims of crime.

High Risk case designations
Accept high risk file referrals from police officers or HRP Victim Service staff.
Coordinates information from primary service providers in regard to high risk files.
Conducts risk assessments using the Dr. Jacqueline Campbell Danger Assessment and designates case files as high risk.
Conducts risk management and related safety planning with the goal of increased safety and domestic violence homicide prevention
Contact victims to offer support, services and/or referral to primary services agencies and inform of High Risk designation
Manage the Domestic Violence Alarm Program
Create collateral contacts with community and government agencies to share case information provided victim confidentiality is maintained and victim's consent has been obtained.
Liaise with police members to discuss files and/or cases.
With the victim’s informed consent, coordinate case conferences with relevant service providers
Work closely with designated Domestic Violence Police Officer to assist with offender accountability and increased victim safety.

Direct Client Work
Provide on-scene crisis intervention and practical support to victims of crime, which may include sudden deaths and suicides, as requested by officers
Provide crisis intervention and practical support to victims of all types of crime, as referred by police officers
Provide short term (informal counselling) support and follow-up sessions and court support to clients, when needed
Interview victims to obtain case history and background information
Help victims navigate the police investigation and criminal justice process
When required, conduct general mental health assessment of clients to determine whether a referral to MHMCT or police need to be called for suicide intervention
When required, work with family members of victims to coordinate support
Liaise with police members to discuss files and/or cases

Pro-actively contact victims to offer support and/or services, as well as police case updates when requested
Maintain files by writing case notes, updating file information on each contact with victim and case management
Advocate a victim centered approach within HRP

Provide training to volunteers in crisis support and mobile on-scene response
Assist with public education regarding the role of Victim Services
Develop, prepare and conduct public education sessions to community groups i.e. dating violence, intimate partner abuse, sexualized violence
Prepare and conduct training to police on domestic and sexualized violence including during Block Training, Trauma Response to SA and training new laterals
Design and develop publicity materials, including input for HRP website and Facebook page
Perform ongoing familiarization and study of research and literature related to domestic and intimate partner violence, sexualized violence and victims of crime in general
Represent HRP Victim Services at public events
Assist with media interviews when required
Participate on relevant Boards and Committees to increase knowledge on best practices and services provided in the community

Education & Experience
Post-secondary degree in counselling, social work, psychology, criminology with 3-5 years of progressive experience
Extensive experience in crisis intervention.
Valid driver’s license
Extensive knowledge of issues relating to domestic/intimate partner abuse, and sexualized violence an asset.
Technical/Job Specific Knowledge and Abilities
Excellent knowledge of community resources.
Strong negotiation skills.
Extensive knowledge of the criminal justice system.
Extensive knowledge of crisis intervention and suicide intervention.
Extensive knowledge of various social and counseling issues.
Knowledge of family law.
Strong listening and support skills
Strong teamwork skills
Strong organizational skills
Strong oral and written communication skills
Computer skills including Word, Powerpoint, Excel, Outlook, Internet and Versadex
Strong crisis intervention skills.
Please note - Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

Security Clearance Requirements: Candidates being considered for the position of Victim Services Case Worker must successfully meet the security clearance requirements administered by Halifax Regional Police, which include, but are not limited to, a pre-employment polygraph.

Competencies: Analytical Thinking, Communication, Conflict Management, Customer Service, Decision Making, Networking/Relationship Building, Organization and Planning, Teamwork and Cooperation, Values and Ethics and Valuing Diversity.

WORK STATUS: Full-time (Term up to 13-months)

HOURS OF WORK: Core hours are 8:30 a.m. to 4:30 p.m., Monday to Friday, 35 hours per week. Staff in this position are required to perform one shift per week which will be from 1 p.m. to 9:00 p.m.

SALARY: Range of $58,000 to $81,000, P1, Non Union. Salary will commensurate with education and experience.

WORK LOCATION: 7 Mellor Avenue, Dartmouth

CLOSING DATE: Applications will be received up to midnight on February 26, 2019.

During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.

Qualified HRM retirees may also be considered for competitions. In these circumstances, a form of employment may be offered, including term and/or contract employment.