Sales Agent - Men In Kilts, Calgary
Men in Kilts Franchise Division
Calgary, AB
Men In Kilts is one of North America’s leading Home Services franchise businesses. Our mission is to bring smiles to the world, one kilt at a time. We will accomplish this mission with awesome, fun and dedicated people like you!

And remember...No Peeking!

The Opportunity

First impressions are critical for a brand and for a business. Sales Agents are the masters of first impressions at Men In Kilts. They are responsible for providing exceptional customer service, developing rapport and building customers for life. We are looking for friendly, outgoing, energetic and confident individuals to join our team at Men In Kilts. Our Sales Center Agents provide exceptional customer service to Men In Kilts clients throughout North America by answering and making calls and emails, building rapport, and generating revenue with their exceptional selling skills. Successful Agents with strong selling skills, that are goal oriented will find our generous commission program to be very prosperous.

In this role, you will work remotely, from the comfort of your home. You will be required to have a quiet room or work environment, a computer with capabilities of using Skype, dual monitors and high-speed Internet access. All our programs are cloud-based, no hard drive requirements are necessary.

Responsibilities

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Builds customers for life by establishing great rapport, earning trust, confidently assessing needs and enthusiastically promoting the services that will meet - and exceed - customer expectations.

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Learns the Men In Kilts systems and with a keen eye to detail, diligently follows processes and procedures to ensure the best possible customer experience.

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Strives to achieve performance benchmarks in terms of calls, wait times, revenue generated and other Key Performance Indicators (KPIs)

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Builds strong, trust infused relationships with other Sales Center Agents, supervisors and, when required, Franchise Partners.

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Consistently demonstrates a high degree of professionalism, is calm and composed under pressure and solution-oriented when required.

Skills, Qualities & Experience Required

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Minimum 1 year sales experience.

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Minimum typing speed of 45 wpm.

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Ability to follow processes, strong learning behaviors, and a strong attention to detail.

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Strong, confident verbal and written presentation style. Excellent written and spoken english.

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Excellent organizational skills.

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Positive demeanor, energetic, outgoing and fun.

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Confidence and initiative to learn and grow.

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Discipline to be able to work from your home environment while maintaining productivity targets.

The Schedule

Our dynamic Men In Kilts Sales Center operates 6 days per week (M-S) serving customers across North America. Sales Agents work full time 40 hours per week. Shift hours start as early as 5:00 AM PST and are scheduled as late as 5:00 PM PST. Shifts are scheduled by the Sales Manager and will be determined prior to hiring.

Compensation

Compensation includes a competitive hourly wage with an increase after 3 months and commission bonuses. Base wage to be reviewed after 6 months.

About Us

Men In Kilts was started in 2002 by Nicholas Brand, a Vancouver based Scotsman who fashioned a hand sewn kilt and put a visual to the otherwise faceless window cleaner. Positioned to serve the growing demands of the multi-billion dollar cleaning and building maintenance industry, the Men In Kilts concept is about building a national brand that delivers an unparalleled level of professional service to both the residential and commercial markets. We are committed to delivering a professional, unique service experience while bringing smiles to the faces of all those we encounter…one kilt at a time. We sand strive to deliver the highest level of service at all times and back our service with our Clean Guarantee. Our mission is to bring smiles to the world… one kilt at a time!

To explore a bit more about Men In Kilts and our team members, we invite you to take a peek:

https://vimeo.com/meninkilts/eachnewday

https://vimeo.com/meninkilts/itsallaboutthelegs

https://vimeo.com/meninkilts/powerofthekilt

https://vimeo.com/meninkilts/onawindyday

https://vimeo.com/meninkilts/nopeeking

https://vimeo.com/meninkilts/whatmeninkiltsdoesbest

In News: Our national franchise has been featured in Entrepreneur Magazine, MSNBC, CNN, NBC, ABC, CBS, FOX Local, FOX Business, the National Post, AMEX Business Open Forum, The Vancouver Sun, Business In Vancouver, City TV, CBC TV, Global National TV and many more media outlets. Men In Kilts also appeared on the Dragons’ Den in Nov., 2016 and is featured on Canada Post ads across the nation.

It’s Great Being Awesome, Come Join Us!