Job Overview
We are seeking a dedicated and experienced Food Service Supervisor to oversee daily operations within our dynamic food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food preparation and safety standards, and a passion for delivering exceptional customer service. This role involves supervising staff, managing restaurant or hospitality operations, and ensuring compliance with food industry regulations. The Food Service Supervisor will play a key role in maintaining high-quality service, managing food handling procedures, and fostering a positive team atmosphere to enhance overall guest satisfaction.
Responsibilities
- Supervise and coordinate daily food service operations, ensuring efficient workflow and adherence to quality standards
- Oversee food preparation, cooking, and presentation to meet established guidelines and customer expectations
- Manage POS systems such as Micros POS for order processing and cash handling accuracy
- Lead, train, and evaluate team members; conduct interviewing and onboarding of new staff
- Ensure compliance with food safety regulations and proper food handling procedures
- Monitor inventory levels and assist with ordering supplies as needed
- Maintain cleanliness and organization of kitchen and dining areas in accordance with health regulations
- Handle customer inquiries, resolve complaints promptly, and ensure an exceptional dining experience
- Collaborate with management on restaurant or hospitality operations to optimize service delivery
- Support team management efforts by fostering a positive work environment focused on teamwork, leadership, and hospitality excellence
Skills
- Proven experience in food service management or restaurant supervision with strong leadership capabilities
- Knowledge of food preparation, cooking techniques, and food safety standards
- Experience operating POS systems such as Micros POS; cash handling proficiency required
- Excellent customer service skills with the ability to manage guest relations professionally
- Strong team management skills including supervising staff, interviewing candidates, and training employees
- Familiarity with restaurant management software and kitchen equipment operation
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Hospitality background including hotel or barista experience is a plus
- Demonstrated ability to lead by example, motivate team members, and uphold high standards of food quality and safety
- Excellent communication skills with a focus on teamwork and collaboration
This position offers an engaging opportunity for those passionate about the food industry to lead a dedicated team while delivering outstanding guest experiences.
Pay: $18.85-$29.87 per hour
Work Location: In person
