Purpose:
The University Services Centre (USC) is a critical part of York's shift towards Service Excellence. The USC brings together teams across administration functions of York into one customer-focused service delivery entity. Establishing a USC provides a unique opportunity for York to develop a consistent culture of service, and deliver services that are even more consistent, streamlined, simplified, and better enabled through technology. The USC is built on a commitment to customer service, accountability, and trust, enabled by a level of expertise, a strong culture, data-driven practice and simplified processes.The Associate Director, Payroll and Records is responsible for the strategic direction and leadership of the University Payroll and Employee Records units servicing 11,000+ employees within a large, unionized environment. Responsible for ensuring all contractual and legal obligations are realized, accurately processed, and the disbursement of funds for payment of bi-weekly and monthly payrolls are confirmed. This position is responsible for continuous improvement in processes, technology and seeks to ensure efficient structures are developed and implemented in a manner that allows for the efficient operations of the payroll and records operations. Through a lens of equity, diversity, and inclusion this position will champion a culture in which teamwork, collaboration, boldness, and innovation are expected. The Associate Director will lead by example with regard to effective communication with university colleagues to provide a high level of customer service, cross-organizational cooperation, and reliance on clear standards of professional and ethical conduct.
Education:
- University degree in a related field such as business administration, human resource management or the equivalent combination of education and experience required.
- Holds a Canadian Payroll Management Certification with the National Payroll Institute (formerly Canadian Payroll Association).
- University degree and/or accounting designation preferred.
Experience:
- Seven (7) years related experience in payroll management in a large, unionized, automated, high-volume payroll, benefits, pension environment, including 2 years managing unionized and non-unionized employees and including 2 years experience in payroll accounting.
Skills:
Knowledge
- Knowledge of payroll theories and principles to manage the payroll function in accordance with legislative requirements.
- Knowledge of an automated payroll and human resources information system preferably PeopleSoft.
- Knowledge of HR policies and collective agreements to apply and processpayroll information and handle staffing issues.
- Knowledge of various pieces of legislation such as the Income Tax Act, Employment Standards Act, Garnishee Act, Bankruptcy Act, Family Support Act to ensure appropriate payments and deductions related to employee.
- Knowledge of external agencies and resources such as Revenue Canada,Statistics Canada, Social/Welfare Services, payroll vendors toobtain or research information relevant to employment standards, tax andsystem changes/upgrades.
Skills
- Excellent organizational and managerial skills.
- Strong collaboration and interpersonal skills, service orientation, ability to multi-task effectively in a varied, high-volume environment.
- Excellent skills in coordinating and managing multiple projects to meet strict deadlines and competing demands.
- Effective oral communication skills to ensure high quality service delivered to the community including university communications and to provide guidance to staff and external parties on the interpretation and application of the relevant legislation such as Income Tax Act relevant to income tax withholdings, payroll policies and procedural guidelines relevant to garnishments, overpayments to resolve or reach agreements on disputes involving payroll issues.
- Effective written communication skills to prepare draft payroll policies, proposals for policy changes. communicate legislative changes to all university staff. prepare correspondence to external parties in response to complex situations relevant to payments, employment issues and legislative rulings.
- Ability to effectively engage colleagues, build trust, and make connections across the university.
- Ability to effectively mentor, motivate professionals and develop talent within an inclusive environment.
- Through a lens of equity, diversity, and inclusion this position will champion a culture in which teamwork, collaboration, boldness, and innovation are expected.
- Intermediate competency with spreadsheet and database software including but not limited to Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
Additional Notes:
- Job is primarily executed in an office environment.
- Mental concentration for report writing, problem solving and document preparation/processing.
- High volume with numerous competing demands on time.
- Handling highly confidential and sensitive discussions and documents. High level of accountability for job duties and responsibilities. Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
- Compensation:
York implemented a revised CPM Compensation Framework in 2019. The Framework is a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.