Front Desk Receptionist / Client Experience & Sales Coordinator
Company: Liorea Lounge
Location: Brampton, ON
Job Type: Full-Time
About Liorea Lounge
Liorea Lounge is a luxury beauty salon and med spa dedicated to delivering exceptional client experiences through premium services, cutting-edge treatments, and outstanding customer care. We are looking for an energetic, confident, and highly organized Front Desk Receptionist who thrives in a fast-paced environment and is passionate about customer service and sales.
Position Overview
The Front Desk Receptionist is the face of Liorea Lounge. This role requires exceptional communication skills, professionalism, strong sales ability, and excellent organizational skills. The successful candidate must be able to build lasting relationships with clients while ensuring every guest receives a five-star experience.
Key Responsibilities
- Welcome clients with warmth, professionalism, and enthusiasm.
- Answer incoming phone calls promptly and professionally.
- Respond to emails, text messages, and social media inquiries.
- Schedule, modify, and confirm appointments accurately.
- Recommend salon, spa, and medical aesthetic services.
- Promote memberships, packages, retail products, and seasonal promotions.
- Build strong client relationships that encourage repeat business.
- Handle customer concerns professionally and resolve issues effectively.
- Maintain accurate client records and appointment schedules.
- Process payments, invoices, gift cards, and memberships.
- Follow up with clients after appointments.
- Contact potential and existing clients regarding promotions and bookings.
- Assist with administrative duties and daily salon operations.
- Maintain a clean, organized, and welcoming reception area.
Required Skills & QualificationsCommunication
- Exceptional verbal and written English communication.
- Professional telephone etiquette.
- Excellent listening and interpersonal skills.
- Confident speaking with clients in person and over the phone.
Customer Service
- Outstanding customer service skills.
- Ability to create memorable client experiences.
- Friendly, positive, and solution-oriented attitude.
- Ability to handle difficult situations with professionalism.
Sales
- Proven ability to sell memberships, packages, services, and retail products.
- Comfortable meeting and exceeding sales targets.
- Strong persuasion and closing skills.
- Ability to identify customer needs and recommend suitable services.
Computer Skills
- Strong computer proficiency.
- Experience with Microsoft Office (Word, Excel, Outlook).
- Comfortable learning salon management software.
- Accurate data entry and appointment scheduling.
Organization
- Excellent multitasking abilities.
- Strong attention to detail.
- Ability to prioritize tasks in a busy environment.
- Reliable and punctual.
Preferred Qualifications
- Minimum 2 years of front desk, receptionist, customer service, hospitality, retail, or salon experience.
- Experience in a salon, spa, medical spa, or luxury retail environment is a strong asset.
- Sales experience is highly preferred.
- Experience using salon booking software is an asset.
What We're Looking For
We are seeking someone who is:
- Confident and outgoing.
- Highly professional.
- Sales-driven and goal-oriented.
- Exceptional at building customer relationships.
- Passionate about delivering luxury customer service.
- Positive, energetic, and self-motivated.
- A team player with a strong work ethic.
- Able to remain calm under pressure.
Performance Expectations
Success in this role will be measured by:
- Appointment booking conversion rate.
- Membership and package sales.
- Retail sales performance.
- Customer satisfaction.
- Client retention.
- Phone response quality.
- Attendance and punctuality.
- Professionalism.
Why Join Liorea Lounge?
- Competitive hourly wage plus performance bonuses.
- Sales commissions and incentives.
- Career growth opportunities.
- Professional training and development.
- Positive and supportive team environment.
- Employee discounts on services and products.
- Work in one of Brampton's premier luxury beauty destinations.
How to Apply
Please submit:
- Your resume
- A brief cover letter explaining why you'd be a great fit for Liorea Lounge
Only shortlisted candidates will be contacted.
Indeed Screening Questions
Include these questions in your Indeed posting:
- How many years of customer service experience do you have?
- How many years of front desk or receptionist experience do you have?
- Do you have experience in a salon, spa, medical spa, hospitality, or luxury retail environment?
- Rate your English communication skills (1–10).
- Rate your telephone communication skills (1–10).
- Rate your computer skills (1–10).
- Describe a time when you successfully handled a difficult customer.
- Describe your sales experience.
- Are you comfortable achieving monthly sales targets?
- Are you available to work evenings and weekends?
- Are you legally authorized to work in Canada?
- What is your expected hourly wage?
- When can you start?
This version is optimized for Indeed's search algorithm by emphasizing keywords such as Front Desk Receptionist, Customer Service, Sales, Communication, Computer Skills, Telephone Skills, Client Experience, Appointment Scheduling, Receptionist, Administrative Assistant, Luxury Salon, Spa, Medical Spa, Retail Sales, CRM, Microsoft Office, and Relationship Building, helping attract stronger candidates.
Also, Prepare Nail Technician Job Posting for a very experienced.Experienced Nail Technician (Luxury Salon)
Company: Liorea Lounge
Location: Brampton, ON
Job Type: Full-Time / Part-Time
About Liorea Lounge
Liorea Lounge is a luxury beauty salon and med spa committed to providing exceptional beauty services in a modern, elegant environment. We are expanding our team and are looking for a highly skilled, experienced, and passionate Nail Technician who takes pride in delivering outstanding results and exceptional client care.
Position Overview
We are seeking an experienced Nail Technician with advanced technical skills, a strong work ethic, and a passion for creating beautiful nails while providing a luxury client experience. The ideal candidate is detail-oriented, professional, and capable of building long-term relationships with clients.
Key Responsibilities
- Perform professional manicures and pedicures.
- Apply Gel Polish, Shellac, and regular polish with precision.
- Perform Gel and Acrylic nail extensions, overlays, fills, and repairs.
- Create custom nail art and trending nail designs.
- Perform nail shaping, cuticle care, and hand/foot treatments.
- Maintain the highest standards of sanitation and infection control.
- Recommend retail products and home care solutions.
- Educate clients on proper nail care and maintenance.
- Maintain accurate client records.
- Build long-term client relationships and encourage repeat visits.
- Keep workstations clean, organized, and fully stocked.
- Work collaboratively with the salon team to provide a seamless luxury experience.
Required Qualifications
- Minimum 3–5 years of professional experience as a Nail Technician.
- Certification or licensing as required in Ontario.
- Strong portfolio of previous work.
- Excellent English communication skills.
- Professional appearance and positive attitude.
- Strong attention to detail.
- Ability to work in a fast-paced environment.
- Excellent customer service and relationship-building skills.
- Punctual, reliable, and team-oriented.
Technical Skills
Applicants should have experience in:
- Luxury Manicures
- Luxury Pedicures
- Gel Polish
- Shellac
- Acrylic Nails
- Hard Gel Extensions
- Gel-X Extensions
- Builder Gel
- Nail Repairs
- Nail Art (French, Chrome, Ombre, Cat Eye, Marble, Encapsulated Designs)
- Nail Shaping
- Cuticle Care
- Nail Removal
- Paraffin Treatments
- Hand & Foot Spa Treatments
Preferred Experience
Experience with the following is considered a strong asset:
- Russian Manicure
- Dry Manicure Techniques
- E-File (Electric Nail Drill)
- Advanced Nail Art
- Luxury Spa Pedicures
- Retail Product Sales
- Membership Sales
- Social Media Content Creation (before & after photos/videos)
Sales & Client Experience
The successful candidate should:
- Build a loyal clientele through exceptional service.
- Recommend appropriate nail services and upgrades.
- Promote salon memberships and packages.
- Recommend professional retail products.
- Deliver a five-star luxury client experience.
- Maintain high client retention and rebooking rates.
What We're Looking For
We are looking for someone who is:
- Highly experienced and confident in all nail services.
- Passionate about beauty and fashion trends.
- Creative and artistic.
- Friendly, professional, and client-focused.
- Self-motivated and goal-oriented.
- Dedicated to maintaining high service standards.
- A team player with a positive attitude.
Compensation & Benefits
- Competitive compensation (Hourly, Commission, or Chair Rental options available).
- Performance bonuses and incentives.
- Employee discounts on salon and spa services.
- Professional development and ongoing training.
- Opportunity to grow your clientele in a luxury salon.
- Modern, upscale work environment with premium products.
How to Apply
Please submit:
- Your resume
- Portfolio or Instagram page showcasing your work (preferred)
- A brief cover letter describing your experience and why you would be a great fit for Liorea Lounge
Only shortlisted candidates will be contacted.
Pay: $17.20-$23.32 per hour
Work Location: In person
