Join Cellcom Communications: Strong Leadership, Exceptional Growth, and a Passionate Team!
Founded in 1985, Cellcom Communications, Authorized Bell Dealer, stands out through his leadership and strong growth. Cellcom Communications is not only retail and business sales, but also a great, dedicated and passionate team!
We are currently seeking a Regional Sales Manager to join our team of managers in Greater Toronto Area.
As a Regional Sales Manager, your role will be to:
- Maximize district revenue for all product categories to meet and exceed company objectives by taking necessary actions (strategies, recommendations, new ideas, etc.).
- Ensure consistency and quality of the customer experience across all points of sale in the district to foster customer loyalty by adhering to the standards set by the company.
- Act as a mentor and resource person for district managers in personnel management, performance, and behavior, ensuring compliance with applicable laws and company HR policies/procedures.
- Oversee the daily operations of the district stores to ensure efficient cost/operating expense management and compliance with company strategies, rules, policies, procedures, and working methods.
- Plan, direct, and evaluate district sales service activities.
- Establish, communicate, and follow up on daily objectives with team members.
- Contribute to the strategic planning regarding new product and service lines.
- Recruit, organize, train, and manage district managers and representatives.
- Visit the territory stores and complete the related reports.
- Understand and review sales objectives/financial data and communicate and follow up on them by holding regular individual or team meetings.
- Analyze specific needs of district stores and ensure the implementation of initiatives to address them and seize every business opportunity through the managers.
- Ensure good communication/relationship with employees and customers while holding the team accountable and managing issues.
- Supervise the district managers' team, assign tasks, and provide coaching/guidance for development and improvement purposes.
- Participate in recruitment (e.g., needs validation, interviews, etc.), and measure the integration of new employees and the progress of their training.
- Evaluate, in collaboration with district managers, sales representatives based on established performance criteria, and act as an advisor for the managers regarding discipline in collaboration with the HR team.
- Ensure compliance with regular operation hours and allocated hour budgets.
- Monitor the application of established procedures from store opening to closing (daily activities) - Daily report management, physical installation management, merchandising, inventory, administrative follow-up, fraud prevention, etc.
- Perform any other related duties.
Your Profile:
- Proven experience (minimum 3 years) in the retail sales sector, combined with experience in a management role or previous experience in a retail environment with equivalent levels of responsibility: Regional Manager, General Manager, District Manager, etc.
- In-depth knowledge of team management/personnel management.
- Strong expertise in budget management and strategic planning.
- Good practical knowledge of general retail sales procedures.
- Experience in the telecommunications/technology industry (Asset).
- Training in management (e.g., business management or business administration) (Asset).
- Proficiency in Microsoft Office Suite and IT skills.
- Fluency in both French and English, spoken and written.
- Specific skills sought: Results-oriented, interpersonal and communication skills, strong customer service orientation, leadership/influence ability, problem-solving skills, organization and planning, creativity/innovation, and ability to work under pressure.
- Flexible availability (day/evening/weekend).
- You own a vehicle with a valid driver's license as occasional travel to our stores in Greater Toronto area is required.
What We Offer You:
- Competitive Compensation: An annual base salary, plus quarterly and annual bonuses, with total earning potential ranging from $100,000 to $150,000—or even higher, as commissions are uncapped
- Three or four weeks of vacation
- Group insurance (health, dental, etc.)
- VRSP (Voluntary Retirement Savings Plan)
- Free company cell phone line (15 GB data)
- Provided equipment
- Employee discounts
- Incentives, sales contests
- Mileage allowance
- One premium device at an employee price per year
- Casual dress code
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