An Extraordinary Opportunity Awaits - V!VA Leaside Opens in 2026!
Would you like to fill your time with meaningful, fulfilling work for Seniors?
Join the exclusive launch team at V!VA Leaside - Toronto's premier luxury retirement residence
Craft a truly exceptional lifestyle experience from the ground up in one of the city's most prestigious neighbourhoods
Join a company that believes in Making Today Great!
Be a part of a distinguished founding team curating an exceptional lifestyle experience for our Community Members from day one
Surround yourself with excellence, compassion, and innovation - and discover why we are Happier Here™!
Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!
You.
You have a passion for raising the bar in the retirement industry. You are an energetic, motivated leader who inspires others to deliver exceptional service and maintain the highest standards of cleanliness, safety, and hospitality. You are a hands-on team player who leads by example, coaches and supports Team Members, and takes pride in creating an environment where Community Members feel comfortable, respected, and cared for.
You have experience leading housekeeping operations, strong organizational abilities, and a commitment to customer service excellence. You are dedicated to upholding the V!VA Values and Culture and believe that every interaction contributes to Making Today Great!
If making a difference in people's lives is important to you, we would love to hear from you.
Us.
What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry?
You get V!VA Retirement Communities.
At V!VA, we aren't about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire one another and deliver the highest standards of hospitality, customer service, and performance. We put people first and are looking for individuals who share our purpose of Making Today Great!
The Career.
As a Housekeeping Supervisor at a V!VA Retirement Community, you will be responsible for overseeing the day-to-day operations of the housekeeping and laundry departments while supporting a culture of excellence, accountability, and teamwork.
Reporting to the Assistant Community Director, you will supervise, coach, and support Team Members to ensure Community Members, guests, and Team Members enjoy a clean, safe, and welcoming environment. You will assist with scheduling, training, quality assurance, inventory management, infection prevention and control practices, and department compliance while maintaining exceptional customer service standards throughout the community.
You will work closely with other departments to support Community Member satisfaction and ensure operational excellence across all housekeeping and laundry functions.
You will serve as a role model for V!VA's Values and Culture, creating an environment where Community Members, guests, and Team Members feel welcomed, respected, and valued.
Key Responsibilities:
Plan, organize, supervise, and support the daily operations of the housekeeping and laundry departments
Lead, coach, support, onboard, train, and develop housekeeping and laundry Team Members
Create and manage schedules, assignments, attendance, and departmental coverage to ensure operational needs are met
Conduct regular inspections and audits to ensure cleanliness and service standards are consistently achieved
Complete departmental audits and monitor compliance with V!VA policies, procedures, and safety standards
Monitor inventory, equipment, and supplies and coordinate orders as required
Ensure housekeeping and laundry services are delivered in accordance with established operational, infection prevention and customer service standards
Ensure suites, common areas, dining venues, and back-of-house areas are maintained to V!VA standards
Coordinate suite turnovers and move-in readiness in collaboration with the Move-In Coordinator and other departments
Ensure infection prevention and control practices are followed and enhanced during outbreaks when required
Maintain departmental records, checklists, and compliance requirements
Maintain accurate health and safety records and ensure MSDS information remains current and accessible
Identify and report maintenance, safety, and environmental concerns
Foster positive relationships with Community Members, guests, families, and Team Members
Support emergency response procedures and assume a leadership role during fire alarms, evacuations, and other emergency situations when required
Promote a culture of health and safety and support emergency preparedness procedures
Participate in community meetings, training, and continuous improvement initiatives
Other duties and special projects as assigned
Qualifications:
- Previous experience in housekeeping operations within retirement living, hospitality, healthcare, or a related environment
Previous supervisory or leadership experience required, preferably within retirement living, hospitality, healthcare, or a related environment
- Strong customer service and interpersonal skills
- Excellent organizational, problem-solving, and time-management abilities
Demonstrated ability to promote a positive, customer service-focused culture
- Ability to lead, motivate, coach, and develop Team Members
- Knowledge of cleaning procedures, laundry operations, infection prevention and control practices, and health and safety standards
- Ability to communicate clearly with peers and subordinates
- Proficiency with Microsoft Office applications
- Valid CPR/First Aid certification is considered an asset
- Valid Vulnerable Sector Screening ( VSS) required
- Ability to work flexible hours, including weekends and statutory holidays
- Available for call-ins and emergency coverage when required
- Able to bend, stretch, sit, stand, and lift up to 50 lbs
- Able to effectively communicate in verbal and written English
V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Successful Applicants will be required to show proof of eligibility to work in Canada for the next 6 months.
V!VA Retirement Communities operates within the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.
Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.
Additional Information
- Wage: $25 per Hour
- We use AI tools in screening applications
- Vacancy Status: New
Now Hiring – V!VA Leaside Opening Team
Join us at our upcoming V!VA Leaside Job Fair
We’re hiring for our newest community opening Fall 2026—and we’d love to meet you.
July 17 & 18 | 11:00 AM – 5:00 PM
Leaside Memorial Community Gardens – William Lea Room
1073 Millwood Rd., Toronto, ON
Walk-ins welcome — bring your resume and your energy!
RSVP: https://viva-retirement-communities.applynow.net.au/jobs/ViVA142510226
Learn more: Leaside Retirement Living | VIVA Retirement Communities
Please note: Due to the anticipated volume of interest, only candidates selected to move forward in the hiring process will be contacted. We kindly ask that you do not send follow-up emails or call regarding the status of your application. Candidate updates will be provided in early August.
