NURSE SUPERVISOR, CLINICAL BEST PRACTICE
Performance, Quality & Risk Management
One (1) Non-Unionized, 2 Years Contract Full-Time Position until March 31, 2028
Monday-Friday 9am - 5pm, In-person and community based
New Vacancy
Compensation: $39.13/hour
About Cota
Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/
Cota is presently seeking a dynamic and innovative individuals to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.
About the Position
The Nurse Supervisor, Clinical Best Practice will provide onsite clinical oversight of Cota’s medication program, including participating in new tenant intake, discussion regarding medication changes, medication reconciliation, medication administration and rapid response to suspected or confirmed medication errors or other high-risk scenarios. They will also be the community-based lead for service user engagement, including the creation and implementation of a service user engagement strategy that maximizes engagement while aligning with Accreditation Canada best practices. The Nurse Supervisor will also operate as a part of the Performance, Quality & Risk Management leadership team, with direct involvement in client and staff safety initiatives, quality improvement activities, and accreditation readiness.
Primary Responsibilities:
The Nurse Supervisor, Clinical Best Practice’s primary duties may involve, but not necessarily be limited to:
Medication Program Oversight
- Conduct weekly onsite medication audits across all site-based supportive housing programs
- Liaise with pharmacies, prescribers, care teams, and external stakeholders
- Act as Co-chair for Cota’s Medication Committee
- Lead Cota’s accreditation preparation for the medication management standard
Incident Response
- Respond to medication incidents within the same or next day
- Lead investigations and implement corrective/preventative actions/resolutions in a timely manner
- Onsite outbreak response
Training and Education
- Provide clinical coaching, mentorship, and support to frontline staff
- Lead staff medication training in addition to facilitating / coaching for other trainings such as first aid and harm reduction
- Contribute to improve staff competency and confidence in the internal medication management support program
Service User Engagement
- Develop and implement a service user engagement strategy
- Support service user engagement initiatives and tenant participation activities
- Increase service user engagement at both site-based and community programs
- Support to broader community-based programs as needed (for service user engagement activities)
Other Responsibilities:
- Participate in accreditation preparation and quality improvement activities
- Collaborate on policy development and updates for portfolio
- Ensure timely and accurate documentation in electronic health records, including the eMAR
- Complies with all Health and Safety policies and procedures to ensure the protection of workers and service users and that health and safety concerns or incidents are responded to promptly
- Provides strong leadership as part of Cota’s Clinical Leadership Team and participates in Cota’s Leadership Forum and ad hoc committees as required
- Works cooperatively, respectfully and constructively with service users, team members, management, other service providers, and external stakeholders
- Ensures that confidentiality of service users, employees and Cota information is maintained at all times
- Undertakes other related and/or delegated duties, as assigned
Qualifications:
Knowledge and Abilities
- Strong knowledge of medication management and community mental health
- Experience in supportive housing, quality improvement, risk management, or clinical supervision
- Knowledge of IPAC standards, incident management, and accreditation processes
- Strong leadership, coaching, organizational, and crisis management skills
- Ability to collaborate effectively with interdisciplinary teams and external partners
- Commitment to client safety, recovery-oriented practice, and continuous quality improvement
- Strong organizational and time-management skills
- Ability to work independently and as part of a multidisciplinary healthcare team
- Clear written and verbal communication skills
Education and Experience
- Registered Nurse (RN) or Registered Practical Nurse (RPN)
Application Details:
Please complete the application below before June 10, 2026
We are committed to fostering a workplace that reflects the diversity of the communities we serve. We recognize lived experience as a valuable form of knowledge and encourage applications from individuals with a wide range of experiences, identities, and perspectives — including those with lived experience of housing insecurity, mental health or substance use recovery, or engagement with community supports. Accommodations are available throughout the hiring process upon request.
Benefits:
Upon successful completion of a three-month period of employment, permanent full-time and permanent part-time staff working more than 20 hours per week will be eligible for employer-paid group insurance benefits. These employer-paid benefits include:
- Extended Health Coverage
- Dental Coverage
- Life insurance
- Accidental Death and Dismemberment
- Vision care
- Travel assistance
Permanent full-time staff and permanent part-time staff working more than 20 hours per week are also required to enroll in employee-paid long-term disability coverage.
Cota participates in the OPTrust Select Pension Plan; participation is mandatory for permanent full-time staff, and optional for permanent part-time staff.
Cota also provides additional financial assistance to all eligible employee in preparing for their retirement by contributing to a Group RRSP on their behalf.
Additional Information:
Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.
Screening Process: Please note that Cota uses AI to screen potential applicants for all roles.
We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.
Thank you, Cota's HR Department.
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Hope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact [email protected]
