centers, and organizations to promote skilled trades careers. Additionally, the manager
will guide the consultation process to help apprentices set and achieve their career goals
Responsibilities:
• Program Awareness & Recruitment Initiatives: Lead regional efforts to promote
STO apprenticeship programs, working in collaboration with regional groups such
as schools, community organizations, and employers. Design initiatives aimed at
increasing program participation and broadening awareness of apprenticeship
opportunities.
- Program Management & Oversight: Participate in the administration of STO’s
apprenticeship programs, ensuring that services such as registration, training
agreements, and certification processes are delivered efficiently and align with
provincial and STO standards.
- Stakeholder Coordination & Engagement: Work closely with regional
employers, training providers, apprentices, and other stakeholders to facilitate the
smooth operation of apprenticeship programs. Act as the main point of contact for
regional program-related inquiries, ensuring stakeholders are supported
throughout the apprenticeship journey.
- Apprentice and Employer Support Services: Lead a regional team responsible
for delivering extended direct support to apprentices and employers, ensuring they
receive timely assistance with training agreements, exams, and certification
processes. Implement strategies to address common issues faced by apprentices
during the lifecycle of their apprenticeship program.
- Monitoring Program Metrics & Reporting: Track key performance indicators
(KPIs) for apprenticeship services, such as registration and completion rates, and
exam success. Provide detailed reports to STO leadership to evaluate program
effectiveness and highlight areas for improvement.
- Issue Resolution & Program Improvements: Manage the resolution of
escalated regional issues related to apprenticeship services, such as disputes
over training agreements or certification concerns. Use insights from these issues
to suggest improvements to STO’s apprenticeship service delivery model.
- Exam Administration & Delivery Services: Oversee the regional administration
of apprenticeship examinations, including scheduling, invigilation coordination,
exam security, and results handling. Ensure exams are delivered in compliance
with STO policies, provincial regulatory requirements, and fairness standards.
Implement processes that support accessibility, minimize disruptions, and
maintain integrity in all exam-related activities.
Qualifications:
- Certified Trades Professional is considered an asset.
