Municipal Police Assistant
Strathcona County
Sherwood Park, AB
Job Description
This posting is for multiple casual positions

The Municipal Police Assistant is the first response to client inquiries at the RCMP and Enforcement front counter and is responsible to identify the nature of the complaint or inquiry, determine the immediacy of need and to respond professionally for services in emergency and non-emergency situations.

Responsibilities

Receive, generate and process front counter inquiries for investigative and information files, prepare complaint files, provide clients with advice and direction to appropriate resource
Perform data entry into RCMP and Enforcement Services record management systems, complete criminal record checks
Accept payments, process deposits and issue receipts for warrant fines, services and permits
Identify and document all visitors and contractors and provide security escorts within the building
Skills and Abilities

Working knowledge of RCMP and County policies, procedures, Criminal Code, federal and provincial statutes, municipal bylaws and court documents
Ability to maintain a professional and positive image with good interpersonal, written and verbal communication skills
Effective time management skills and the ability to prioritize a large workload and remain focused during frequent interruption
Strong analytical skills with the ability to think and act quickly in stressful situations
Ability to remain objective and diplomatic, exercise mature judgement and maintain the highest level of confidentiality
Proficient using RCMP and County Software and equipment including PROS, CPIC, ROADS, JOIN, CIIDS, ROSS and Report Exec
Qualifications

High School diploma and three years of related work experience
Post-secondary education in a related field or a certificate in Emergency Communications is preferred
Conditions of Employment

Ability to obtain an RCMP Enhanced Reliability Security Clearance
Equivalencies of education and experience may be considered. In addition to providing a dynamic working environment, we offer a competitive salary and benefits package.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Competition #262-2019-EXT-RCM closes September 22, 2019

Thank you for your interest in Strathcona County. We only contact candidates selected for interviews.

A cover letter must be submitted along with a resume describing the interest in this position.