Dental Receptionist — Full Time
For over 40 years, Luminous Dental Centre (Dr. Gavin Chu Inc.) has been part of the community, providing quality dental care in a welcoming, patient-focused environment. As a family-owned, independent practice, we value teamwork, professionalism, and the strong relationships we have built with our patients and staff over the years.
We are looking for a Full-Time Dental Receptionist who is friendly, organized, dependable, and enjoys working as part of a close-knit dental team.
The ideal candidate will have previous experience working in a Canadian Dental Office, preferably in a busy reception environment, and be familiar with Tracker and Max Assist.
We are open Monday - Friday with one Saturday per month.
Your responsibilities will include:
- Greeting patients and assisting with check-in and check-out
- Managing incoming calls and coordinating the daily appointment schedule
- Scheduling and confirming appointments
- Reviewing insurance information and processing payments
- Preparing and submitting dental insurance claims
- Assisting patients with treatment estimates and financial questions
- Coordinating referrals and maintaining up-to-date patient records
- Communicating with patients and the clinical team regarding appointments and treatment
- Supporting the dental team with day-to-day administrative needs
- Helping maintain an organized, efficient, and welcoming reception area
Qualifications:
- At least 1 year of Canadian Dental Reception experience, and graduation from an accredited Canadian Dental Reception program
- Familiarity with Tracker and Recall Max is an asset
- Working knowledge of dental terminology, procedure codes, insurance billing, and claims
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Excellent organization and attention to detail
- Ability to manage multiple priorities in a busy office
- Positive, professional attitude
- Reliable team player who works well with both patients and colleagues
Schedule & Compensation
- Full-time, permanent
- Monday to Friday
- Approximately one Saturday per month
- $30.00–$34.00 per hour, depending on experience
- Dental care benefits
- Paid time off
- On-site parking
As the first point of contact for our patients, you'll play an important role in creating a welcoming experience while helping our office run efficiently. If you're organized, personable, and passionate about patient care, with a warm and friendly demeanor, we'd love to hear from you.
We look forward to welcoming a new member to our team!
We offer competitive compensation and benefits packages. Join our team of dedicated professionals and make a difference in patients' lives. Apply today!
Job Types: Full-time, Permanent
Pay: $30.00-$34.00 per hour
Benefits:
- Dental care
- On-site parking
- Paid time off
Experience:
- Canadian Dental receptionist: 1 year (preferred)
- Tracker: 1 year (preferred)
Work Location: In person
