About us
DIAMANT INC is a small business in Mississauga, ON L4Z 1Z8.
We are professional, agile, professional, and our goal is to Diamant Inc. is a strong leading organization in the cutting tool industry. We offer a fast paced, engaging work environment. We are a motivated, goal-oriented organization looking to hire similar talent.
Our work environment includes:
- Modern office setting
- Modern office setting
## Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. ## Duties - Communicate with customers via phone, email, and chat - Assist customers with inquiries, concerns, and product information - Process orders, returns, and exchanges - Upsell products or services to customers when appropriate - Maintain accurate customer records through data entry - Provide support to the sales team as needed
## Experience - Excellent communication skills in English; - Strong phone etiquette and customer service skills - Previous experience in a customer service role preferred - Ability to multitask and work in a fast-paced environment - Proficiency in data entry and CRM software is desirable Join our team and enjoy a rewarding career with opportunities for growth and development!
use of excell and word important, familarity with ERP software essential
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
Flexible language requirement:
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- Manufacturing: 3 years (required)
- Call center: 3 years (required)
- Customer service: 3 years (required)
Work Location: In person
