Overview
We are seeking a motivated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our retail environment, ensuring exceptional customer service, and driving sales performance. This position requires a blend of leadership, organizational skills, and a passion for coffee. If you thrive in a fast-paced environment and are eager to contribute to the success of our café, we want to hear from you.
This position is a full time Sunday - Thursday role. You also earn tips on top of your wage, which is approximately $6-$7/hr.
Responsibilities
- Assist the Store Manager in overseeing daily operations and ensuring compliance with company policies.
- Work on the floor preparing coffees, sandwiches and pastries.
- Lead by example in delivering outstanding customer service.
- Support inventory management by assisting with stock replenishment & ordering.
- Collaborate with team members to enhance overall store performance.
- Train, mentor, and develop staff members to ensure high levels of productivity and engagement.
- Maintain an organized and visually appealing store environment that aligns with Mosi standards.
- Handle customer inquiries, resolve and manage issues effectively.
Skills
- Previous barista or cafe experience
- Knowledge of coffee brewing techniques is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent time management skills to prioritize tasks effectively
- Basic math skills for cash handling and order calculations
- Ability to handle food safely and follow health regulations
- Familiarity with Point of Sale (POS) systems is an advantage
- Ability to work flexible hours, including weekends and holidays as needed.
Join us as an Assistant Manager where your contributions will directly impact our success while providing opportunities for personal growth within the company.
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Store discount
- Vision care
Experience:
- Barista: 1 year (preferred)
- Management: 1 year (preferred)
Location:
- Victoria, BC V9E 1J8 (preferred)
Work Location: In person
