25 York Street, Toronto, Ontario, M5J 2V5
President’s Choice Bank (PCF) is a wholly-owned subsidiary of Loblaw Companies Limited (LCL) and was established to promote President’s Choice Financial products and services across Canada. PCF is focused on providing everyday payment solutions and services that reward the everyday. It operates in the following segments:
Mastercard: The President’s Choice Financial Mastercard is offered and operated by President’s Choice Bank.
Insurance: Home and auto insurance are offered through affiliates and relationships with several insurance companies.
PC Optimum: All PC Financial payment card customers earn PC Optimum points that can be redeemed in participating Loblaw banner and Shoppers Drug Mart stores.
PC Services: this division of Loblaws Inc. operates in the same office location and includes The Mobile Shop and Gift Card businesses which are focused upon delivering convenience and exceptional value to LCL customers. Loblaws Inc. is a wholly-owned subsidiary of LCL.
LCL is Canada’s largest food distributor and has expanded into certain non-food categories, with operations across the country. LCL concentrates on food retailing with the objective of providing consumers with the best in one-stop shopping for everyday household needs.
PCF is an important business unit within LCL that manages and develops the products and service programs in order to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships. PCF’s vision is vision is to make the everyday simple and better.
President’s Choice Bank’s Payments Decision Support’s mandate is to provide analytics services such that PCF can capitalize on diverse sources of data to improve our understanding of customer behaviors in order to optimize profitability and improve customer experience. To that end, the objective of this role is to provide accurate, easy-to-use and timely data and reporting solutions enable evidence-based decisions across the enterprise.
What You'll Do:
Work with stakeholders across the organization to provide data support on business initiatives
Act as an owner of the data domain, have a continuous improvement mindset to advance data and analytics capabilities across the organization
Participate in the planning, development and implementation of technology data projects
Interact with stakeholders at various levels to perform data analysis, identify use-cases around data and analytics
Help pilot analytics and big data/cloud data technologies
Create business critical reporting and data processes as part of projects
Work with technology teams to improve data operations
Monitor data quality and document data issues
Strictly adhere to legal guidelines regarding working with sensitive and confidential information
What You'll Need:
2+ years of experience in a similar role, preferably in financial services/banking domain
Sound communication skillset, ability to work independently and as a team player
Demonstration of problem solving using combination of technical know-how, soft skills and business acumen
Thorough working knowledge of relational databases and advanced SQL data extraction and manipulation tools
Intermediate to advanced SAS Experience
Experience with business intelligence and reporting platforms: MicroStrategy, SSRS, Tableau
Experience in any of the following domains would be considered an asset: financial services/banking, credit cards/payments, credit risk, marketing campaigns, AML/KYC, call center operations
Understanding of data management/data governance concepts and best practices
Understanding of data warehouse, data mart concepts
Strong analytical and conceptual thinker who can learn quickly
Able to plan and organize effectively
Business analysis experience would be considered an asset
University degree in Business/Commerce, Computer Science/Engineering/Analytics
Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Number of Openings:
PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
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