Job Title: Director, Richmond
Work Site: Richmond Hospital
Status: Regular Full Time - Baseline (1.00 FTE)
Reporting to the Chief Operating Officer, Richmond, the Director in collaboration with designated Physician Leaders, is accountable for the overall operational management of programs/services within a designated Community of Care (CoC). He/she establishes the operational framework and infrastructure needed to support program/service delivery and plans, and allocates and manages all physical, human, and financial resources. A key focus of the role is to ensure that the strategic objectives and operational plans are carried out to provide efficient and effective delivery of health care services within an academic, research and client centred environment. He/she works as a team player with colleagues and co-workers in identifying service delivery models and processes to ensure seamless integration of services within the acute care, community care and primary health care networks, that are focused from the ‘lens of the consumer’, support healthier lives and address the needs of the community, while maintaining system sustainability. The Director is also responsible for providing leadership and direction to management/senior staff within the programs/services to ensure that priorities are addressed and the programs/services goals, in keeping with the vision, values and strategic direction of the organization, are achieved. Additionally, the incumbent leads or participates in local/regional/provincial working groups/committees to plan new initiatives and provide guidance in the identification of emerging issues and opportunities and influence the development of long term directions, priorities and strategic options to address his/her portfolio issues.
Develops policies and strategies that ensure integrated and sustainable programs and services consistent with established priorities and the vision, values and strategic direction of the organization.
Enables an operational framework for staffing and care delivery approaches through collaborative partnerships that supports patient safety, best practices, improved patient access, and efficient flow of patients across the care continuum.
Develops and successfully manages capital and operating budgets that complement strategic directions within existing fiscal constraints.
Provides overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional, and safety standards.
Establishes an effective workforce plan in collaboration with key partners and stakeholders that ensures the ongoing availability of qualified and technically competent staff within the context of operational demands and environmental and resource constraints.
Ensures clear performance objectives and indicators are in place to assess the delivery of services within an interdisciplinary and multi-site environment.
Creates a collaborative workplace environment that encourages employees to realize their maximum potential, fosters personal growth and promotes a sense of community, autonomy and decision-making at the point of care and service.
Fosters strategic and working relationships with internal and external stakeholders that result in sharing of knowledge, monitoring of trends, identification of opportunities to promote innovation, exploration and partnerships for improvement, and ensuring consistent delivery of quality services throughout the organization.
Manages and provides a safe and healthy workplace for patients/clients and staff and ensures that health and safety requirements for operational area are met. Reports unsafe situations; investigates and takes corrective action and/or notifies appropriate personnel.
Masters degree in Health Services Administration, Business Administration or related masters degree, with more than 10 years’ recent, related experience in a progressively more senior management/leadership role within a large, academic health care setting, including direct supervisory experience. Current registration with relevant professional College/Association, if applicable. Demonstrated commitment to on-going learning, professional development and collaborative practice.
Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect
Inspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness.
Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.
Anticipates future changes in service delivery and develops transition strategies that optimize resource utilization and ultimately improve efficiency and quality of patient care.
Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.