Transportation Clerk
Canadian Red Cross
Greater Sudbury, ON
Clerk, Seniors’ Transportation - Bilingual (English & French)

Full-Time (35 hours weekly)

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is currently seeking a Clerk, Seniors’ Transportation.

Reporting to the Senior Manager of Operations, the successful candidate will co-administer the Seniors’ Transportation program by the scheduling of volunteer drivers and maintenance of electronic database client files.


Using the Client Information Management System (CIMS), schedules volunteer drivers to provide transportation to seniors;
Receives client requests for Transportation and records this information in CIMS database;
Contact volunteer drivers that reside closest to the client to schedule transportation and records this information in CIMS
Schedules volunteer drivers for client discharges through the PATH program at HSN;
Maintains the CIMS database;
Enters driver log and expense forms information into CIMS;
Completes administrative duties for billing as directed;
Assists with volunteer management and recognition;
Records client or driver complaints and informs the appropriate staff member when intervention is required;
Identifies shortages of volunteer resources and informs appropriate staff of service resource needs (i.e. Shortage of French speaking volunteers or volunteers available in a specific geographic area, etc.);
Assists with client case management;
Notifies appropriate staff regarding any changes reported in client’s condition and records the information in the client’s file as well as in CIMS if applicable;
Integrates volunteer resources within the job’s scope of responsibility;
Follows all policies and procedures as required to maintain a healthy and safe working environment;
Performs other duties as required.


The minimum qualifications for this position are a Secondary School diploma plus 1 to 2 years of formal post-secondary education, including a 2-year community college diploma and between 1 to 3 years of job-related experience or an equivalent combination of education and experience. The ability to converse in French is a requirement of this position.

Please note that there is no relocation package for this position.

This position requires a successful Canadian criminal record, reference check, valid provincial driver’s license, and First Aid certification (training provided). The Canadian Red Cross Society is an equal opportunity employer.

While we appreciate all responses, only candidates under consideration will be contacted. We kindly ask not to send in duplicate copies of your resume. Please note that relocation funding is not available for this position.

Please apply for this position here.