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Contracts Manager
Loblaw Digital
Toronto, ON
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At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

The impact you’ll make
As a Contracts Manager, you will be part of the Strategy & Partnerships team, responsible for being a trusted advisor to the Loblaw Digital team as they make contractual commitments and purchases. This individual advises on the development of all contracts across the organization. You will engage with the team and be the main point of contact on all contract. The Contracts Manager will manage a variety of contracts and subcontracts in accordance with Loblaw policies and procedures applicable laws, and contract requirements. These contracts will be for large-scale, complex, professional services, digital tools and SaaS engagements within multiple industries.
What you'll do
Develop working relationships with Loblaw Digital team members, collaborating with contract owners to identify and align on needs, financial goals and business objectives for all SOWs and contracts
Track all contracts and commitments across Loblaw Digital, including value, milestones and contract renewal and expiry dates
Work with EPG, IT Security, Privacy and Legal to ensure all agreements and new vendors are aligned with corporate compliance programs, policies and procedures
Negotiate and draft agreements, ensuring Loblaw’s objectives are achieved while identifying and mitigating risks
Review existing supplier contracts for opportunities to improve terms, reduce costs or enhance benefits to Loblaw Digital
Provide status reports to the Loblaw Digital leadership team including a forward-looking view of upcoming contracts (new & renewal), negotiation updates and risks
Communicate, track and report on contractual legal obligations
Manage Loblaw Digital Pcard program
Analyze potential for consolidation, risk mitigation and financial opportunities with existing contracts for additional benefits and collaborate with Enterprise Procurement Group to execute on such opportunities
Work with the Sr. Director and Loblaw’s legal department on projects related to Loblaw Digital experiences. Such additional activities may include CASL, Accessibility, policies and content
Work with the Sr. Director as representatives responsible for executing, training and coaching Loblaw Digital colleagues on Compliance
Does this Sound like you?
A minimum of BS/BComm in business, engineering, quantitative field or paralegal studies
Understanding of procurement contract management process
Previous experience within category management or strategic sourcing would be an added advantage
External procurement and/or legal certification preferred
Excellent written/verbal communication skills
Strong project management skills
Strong analytical skills
Strong interpersonal skills
Strong problem-solving skills
Demonstrated ability to effectively work with disparate teams
Advanced understanding of the legal system, especially contract law
Experience in procurement contract writing
Working knowledge of the procurement process, including strategic procurement and has the ability to contribute information and expertise to drive results
Contract and/or business experience in one or more of the following areas: eCommerce, technology (hardware, software, SaaS), IT development, tech support services and marketing
PC skills (Word, Excel, Access, PowerPoint)
Contract database management experience
Experience with SAP SRM a plus
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
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