Assists the adapted exams administrator in managing (planning, coordination, supervision and evaluation) of the Adapted Exams Service to ensure that students with disabilities who are registered with Access Service receive the adaptive measures for their exams as laid out in their accommodation plans and that such measures are in keeping the University’s policies and regulations.
Knowledge of secondary and postsecondary programs and academic policies, normally acquired through postsecondary education, or equivalent experience
Knowledge of university structures and services available at the University of Ottawa as well as academic procedures and regulations of the University
Knowledge of general accessibility issues, including relevant legislation, policies and guidelines affecting postsecondary education
At least one year relevant experience working with students with learning or physical disabilities
Experience providing customer service under AODA standards
Experience using computer systems and software such as SIS, Windows, word processing software, spreadsheets, a disability information management suite (Ventus), email and the Internet
Knowledge of assistive or learning technologies in a disability context—normally acquired through a postsecondary training program or through equivalent experience—including but not limited to, Kurzweil 3000; MindManager, Inspiration, Dragon Naturally Speaking, JAWS, Antidote and Word Q.
Exceptional organizational skills and ability to work under pressure and meet firm deadlines
Analytical skills, ability to identify problems and suggest solutions
Good communication and interpersonal skills
Initiative, excellent judgment and attention to detail
Patience, discretion and know-how when working with clientele (i.e., students, professors, faculty and administrative staff)
Bilingualism – French and English (spoken and written)
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible.
Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition).
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal. Accept and give constructive feedback. Adjust own behaviour to reach team goals.
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and racialized persons. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.
Contract of approximately 8 months, with possibility of renewal. Eligibility to benefits and union affiliation will be determined upon hiring. All applications will be considered equally. Schedule with an average of 35hrs/week. Requirements related to skills and experience are determined by the University of Ottawa, and all positions are subject to relevant laws, collective agreements, and regulations. Please note that we will only communicate with candidates who are chosen for a preselection test or for an interview. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).