The main function of the Field Service Technician will be to test, troubleshoot, repair and/or replace electronic devices on customer site.
You will be working with individuals who are customer-focused, make quality decisions, drive results, manage ambiguity and are resilient.
Your experience includes:
- Test electronic devices and diagnose problems
- Efficiently troubleshoot various devices while respecting customer satisfaction and cost control
- Replace varied pieces of the equipment and offer training to customers concerning their functioning
- Install and upgrade software, Terminal also provide training.
- Maintain an updated inventory of all-new, used and returned equipment
- Attend on-site within 4 hours SLA
- Education & other requirements
-Diploma in electronics or the equivalent or any Equivalent work experience may be considered a substitution
-Ability to test and solve problems related to computing and/or email and/or network and/or point of sale terminals (POS)
-Very good communication skills (Reading and writing)
-Possession of a valid driving license with the Background check
-Shift work requiring the Field Service Technician to be available during the workweek and on weekends sometimes after hours.
Job Types: Full-time, Fixed term contract, Freelance
Pay: From $63,792.00 per year
Additional pay:
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application question(s):
- Do you currently live in Edmonton
- Is your smartphone an iPhone or an Android?
- Are you open to using your personal vehicle for this position?
- Are you available to work on the road from 8am to 7pm
- Do you need a work permit?
Experience:
- IT support: 1 year (required)
Language:
- Mandarin (preferred)
- Cantonese (preferred)
Work Location: On the road
