Job description
Automotive Service Advisor
Collingwood Hyundai is looking for a highly motivated and experienced Service Advisor to join our team in our Store. As a Service Advisor, you will be responsible for providing exceptional customer service while ensuring our customers' vehicles are serviced and repaired to the highest standard.
Responsibilities:
- Greet customers and listen to their concerns about their vehicles
- Provide estimates for services and repairs
- Schedule appointments for customers and follow up on service progress
- Coordinate with technicians to ensure work is completed on time and within budget
- Explain repairs and services to customers in a clear and understandable manner
- Upsell recommended services and products to customers
- Maintain accurate records of all services and repairs
- Resolve customer complaints in a professional and timely manner
If you have a passion for customer service and are an enthusiastic and highly motivated individual, please send us your resume!
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.
We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.
Job Type: Full-time
Pay: $55,000.00-$75,000.00 per year
Benefits:
- Dental care
- Extended health care
- RRSP match
Application question(s):
- What is your previous hours per repair order
Experience:
- service advisor: 1 year (preferred)
- Customer Service: 1 year (required)
- Automotive: 1 year (preferred)
Work Location: In person
