Senior Resources Coordinator (Great Benefits and Great Work-Life Balance!)
Catholic Social Services
Edmonton, AB
19-005 Senior Resources Coordinator (Great Benefits and Great Work-Life Balance!)

Are you looking for a career that can make a difference in the life of an elder in need? Put your passion for working with elders and families towards a rewarding opportunity with Catholic Social Services as a Senior Resource Coordinator with our Senior Protection Partnership (SPP).

Program Overview:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1700 staff, and hundreds of volunteers delivering 130+ programs through Central Alberta.

The Senior Protection Partnership (SPP) provides a collaborative response to seniors who may be victims of abuse by a family member. This position will provide support, assessment, and referral as well as information and presentations to elderly adults who are at risk of experiencing abuse or neglect. This position will work with other members of the partnership to develop an intervention and support plan. This position will carry the case load assigned by SPP and will work closely with the supervisor to assess and determined the length of service on a case by case basis. This position works closely with our Elder Abuse Resources and Supports (EARS) Program

About the Role:
This opportunity is a full time, forty (40) hours per week permanent position.

As a Senior Resource Coordinator, the successful candidate will work with a team that receives, assesses, and addresses reports of elder abuse in Edmonton. It is essential the successful candidate has strong collaboration skills in order to work closely with clients, and other agencies to provide quality assistance to seniors at risk or experiencing abuse. You will work with professionals, concerned community members, family members and the seniors themselves. Using analytical skills and good judgement, the successful candidate will work collaboratively within the Elder Abuse Resource and Supports Team to assess cases that merit review by the SPP. Strong communication skills are an asset, as you will be required to raise community awareness of this issue through presentations, and attending community events.

Other responsibilities include but are not limited to:
Assessing the needs of the client, determining suitability of services, and identifying objective goals and developmental plans with the client
Provide consultation for Elder Abuse Intake line and complete initial assessments
Supporting clients to access appropriate community resources and collaborate/coordinate with other community resources to provide services to clients
Completing home visits, conferences, and professional consultations with clients, families, and associated professional staff
Facilitating practical changes and/or initiate activities to enhance the clients' physical and social environments to promote their well-being and self-esteem
Providing consistent teaching and support around interpersonal skills, boundaries, family violence and elder abuse education. Provide emotional support as needed and offer referrals for clinical counselling if required
Completing and filing required program documentation with established timeframes and in accordance to CQI standards
Other duties as required

Education and Qualifications:
A Degree in Social Work or equivalent
A minimum of two (2) years’ experience counseling seniors and families experiencing addictions, high risk behaviours, and family violence is required
Registration with applicable professional association is required (Alberta College of Social Workers is preferred)
Experience with family violence is an asset as well as certification or training in Aboriginal Awareness, Abuse Awareness, Emergency First Aid, and Violence/Crisis Intervention is a definite asset
The ideal candidate will have an organized and compassionate approach to the work, strong team work skills, and a commitment to developing positive supporting relationships. Other qualifications include:

Proven ability to provide effective communication, collaboration, crisis intervention, and conflict management with clients
Demonstrated assessment, problem solving, and critical thinking skills
Knowledge of community resources is an asset
Intermediate competency with Microsoft Office and other Agency computer applications
Demonstrated ability to act with professionalism, confidentiality, and diplomacy
Valid Driver’s License Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record with no more than (6) demerit points are conditions of employment and the financial responsibility of the candidate. The successful candidate must clear and enhance police record.
The salary for this position is $25.16 to $28.33 per hour based on qualifications and experience. We offer a comprehensive benefits package, flexibility and supportive working environment.

As a Catholic social services agency we are guided by faith to care for and bring hope to people in need with humility, compassion and respect. We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity and people of faith or no faith.

Please apply online at to competition number 19-005. We thank all applicants, only candidates selected for an interview will be contacted.