The Manotick Medical Centre, a Family Health Organization is committed to promoting, maintaining and enhancing the quality of life and health of our patients.
We are currently seeking for a Full-Time Medical Office Assistant (MOA) to join our dynamic team of professionals on a term basis.
The successful candidate is skilled at providing excellent customer service, is highly organized and experienced at handling patient related issues and helping physicians ensure their day-to-day operations run smoothly. The incumbent must be willing to work daytime and evening. Likewise must be willing to work weekends on an as needed basis.
The MOA position is key to the smooth and efficient operation of the centre and is responsible for providing a professional and a positive impact when greeting patients and visitors to our clinic. The MOA ensures patient flow runs smoothly and efficiently with effective use of customer service, organizational and administrative skills.
KNOWLEDGE:
Community college diploma or certification in Business Administration/Medical Secretarial Arts or equivalent related working experience.
SKILLS:
* Positive attitude, pleasant and professional manner in person and over the phone;
* Excellent problem-solving skills and demonstrated ability to work both independently and as a team member to achieve desired results;
* Excellent customer service and exceptional verbal and written communication skills and interpersonal skills;
* Ability to maintain patient and centre confidentiality.
* Exceptional organizational, time management and prioritization skills;
*Ability to work well under pressure and handle difficult situations in a calm manner;
*Ability to produce high quality in accordance with centre standards;
* Demonstrated ability to complete general administrative duties as required;
* Must be able to handle work volume fluctuations;
* Strong applied knowledge in computer applications;
*1-2 years of experience in a primary care medical setting, an asset;
* Knowledge of clinical procedures an asset;
* Knowledge of Telus EMR would be an asset.
PERSONAL ATTRIBUTES:
* honest and trustworthy;
* respectful;
* possess cultural awareness and sensitivity;
* be flexible;
* must be able to alternate work schedule as required;
* demonstrate sound work ethics.
The Manotick Medical Centre welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We wish to thank all applicants in advance for their interest in wanting to join our dynamic team, however, only those who will be considered for an interview will be contacted.
Job Type: Full-time
Work Location: In person
Application deadline: 2024-10-08