Requisition ID: 112271
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The GWMS Digital Client Services (DCS) value stream is undertaking a major initiative to modernize the client/account onboarding and servicing platform for Scotia Wealth Management. The group consists of 5 agile teams working closely together to deliver, support, and maintain the direct client onboarding system known as WealthOne. The team is providing an exciting opportunity for those who are willing to gain invaluable work experience in wealth technology. By joining us, you will be entraining on a journey of professional and personal development!
The DPR (Document Processing & Retrieval) team within the DCS value stream is currently looking for a client-focused Technical Business Analyst who is motivated to design new features as well as support existing production capabilities. The successful applicant can expect to be involved with user story definition, business process change management, incident management, root-cause analysis, and post-implementation support. We are looking for an energetic and ambitious individual looking to make a difference for our clients.
Reporting to the Sr. Manager, the Business Analyst will work closely with talented peers, leads from cross functional teams, key business stakeholders, technical teams, regulatory and compliance groups, and senior leadership. The role is based out of 40 King Street West Toronto and can involve occasional evening/weekend support activities. The Technical Business Analyst should be a self starter and able to work independently with little or no supervision. Individuals that demonstrate strong communication skills, a client focused mindset, and take accountability and ownership of tasks will be a great fit for the team and the position.
Elicit and document (user stories, story maps, etc.) high level and detailed requirements and process/data flows (as-is, future state) for enhancements and new feature requests for existing onboarding and servicing applications for Scotia Wealth Management
Provide investigative support and perform prioritization, root cause analysis, and impact analysis for L1 and L2 support for existing applications
Work as a liaison among various business and technology teams to ensure strategic alignment for the solutions being considered/implemented
Conduct, gather and manage requirements elicitation and demo sessions with stakeholder teams
Assist Scrum Master in managing agile delivery/adoption (manage JIRA, Confluence, Kanban, ServiceNow) and participate in agile ceremonies
Support UAT and release management (including post implementation verification)
Participate in systems implementation process by preparing cost-benefit and return-on-investment analyses to aid in decisions, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support.
Continually acquire and enhance knowledge of business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines
Supports one or more highly complex business processes
Extensive knowledge of Wealth Management processes and technologies
5+ years of business analysis experience with Optical Character Recognition technology such as Captiva and/or experience with BPM tool such as Pega
Skill in building strong working relationships with business, technology, compliance and regulatory teams and partners.
Ability to articulate complex technical problems or solutions in a business-friendly language.
Bachelors or master's degree in a relevant field or equivalent work experience.
Proficiency in business analysis requirements, technical analysis and design requirements.
Highly experienced in working knowledge with one or more Wealth Management systems such as trading system, fee management, and reporting system an asset. (3+ years)
Be creative, self-starting, results-oriented, and motivated individual with solid analytical skills in order to apply this knowledge to assist in the resolution of business problems.
Technical certification or business certification is an asset.
What's in it for you?
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
We provide you with the tools and technology needed to create beautiful customer experiences
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
Dress codes don't apply here, being comfortable does
We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.
Canadian Banking Technology supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans. Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.