Octave is seeking a CAD System Consultant to lead the implementation of our computer aided dispatch solutions for public safety agencies. This role is critical to delivering mission-critical technology that supports emergency response operations and community safety.
The CAD System Consultant operates as a key member of a delivery pod, working closely with Project Managers, Technical Leads, and customers to design, configure, and deploy solutions that align with real-world operational needs. This is a highly collaborative, customer-facing role with travel requirements of up to 50-60%, depending on project needs.
Key Responsibilities
- Lead customer workshops to gather operational, technical, and workflow requirements across public safety environments
- Design and configure complex workflows aligned to public safety operations and approved Functional Design Documents (FDDs)
- Lead simple data modeling and data conversion activities
- Perform complex configuration, installation, and deployment of Octave’s COTS products
- Support and occasionally lead database administration activities, including data validation and environment readiness
- Act as a subject matter expert in customer-facing engagements, providing guidance on best practices and operational alignment
- Lead and support customer acceptance testing, including issue resolution and validation of system functionality
- Lead end-user, train-the-trainer, and system administration training
- Ensure system configuration aligns with approved Functional Design Documents (FDDs) and project scope
- Collaborate with Technical Leads and Project Managers to ensure solution quality, scope alignment, and delivery progress
- Support go-live, stabilization, and post-production activities as required
- Provide clear and consistent status updates and documentation to support project tracking and transparency
- Accurately track time and project activities in alignment with delivery expectations
