Technical Quality Specialist
Burnaby, BC
At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.

Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 5,700 employees, we all make a difference and that’s why our people are so important to us.

This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.

Technical Quality Specialist (TQS) Job Description - Microbiology + Molecular Diagnostics
Provide medical laboratory leadership, discipline-specific technical expertise and quality management consultation to Operations. Ensure processes and procedures remain current and compliant with scientific advancements, technical developments and regulatory requirements in Microbiology and Molecular Diagnostics department.

This is a temporary one-year role until Jan 2021 located at 3680 Gilmore Way, Burnaby.

Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use
Ensure policies, processes, procedures and forms remain current with applicable regulations, legislation and best practice
Prepare and support implementation of validation plans for new technologies, equipment, software, supplies and procedures
Participate in QRA in-function projects and act as subject matter expert for cross-function projects
Participate in the development of indicators, targeted audits, and the evaluation of non-conformances - including development of reports, action plans and other Quality Improvement (QI) activities.
Review of Quality Assurance (QA) including evaluating data from discipline specific Quality Control (QC) and proficiency surveys and competency programs
Mentors individuals to perform such tasks as designing and performing validations, writing procedures, competency testing, internal audits, troubleshooting, statistical analysis, etc.
Ensures that LifeLabs complies with both internal and external quality standards as defined by Medical Scientific staff, Diagnostic Accreditation Assessment Program (DAP) and ISO 15189.
Provide support to Medical/Scientific, Supply Chain Management, Business Development, Specialty Services, IT, Operations Support, Education and Training, Billing and other support departments as required
Liaise with external stakeholders
Observes and executes all safety and security policies and regulations
Other duties as required

College Diploma in Medical Laboratory Technology or equivalent education and experience
Current registration with Canadian Society for Medical Laboratory Sciences (CSMLS)
Minimum of three to five years’ previous discipline-specific laboratory experience
Strong Technical and Quality Systems knowledge and understanding, to provide discipline specific, expert technical and scientific support to all customers, internal and external
Proven ability to facilitate processes used to design, develop, validate, implement, monitor, control and continuously improve, a Quality Management System within a regulated environment.
A clear understanding of regulatory enforcement procedures and the business impact of failing to meet external regulatory requirements.
Strong facilitation skills necessary to lead discipline specific teams, and other quality improvement initiatives.
The ability to use risk management analysis to assess the regulatory and business impact of prioritizing goals
Excellent verbal and written communication skills
Technical writing skills to create, review and maintain documentation
Strong organizational, change and project management skills to ensure that deliverables are achieved on schedule in a controlled manner