Attendant - Crisis Services
WRHA Community Health Services
Winnipeg, MB
Requisition ID: 13195

Position Number: 20017707

Posting End Date: January 23, 2019

City: Winnipeg

Site: WRHA Community Health Services

Work Location: Crisis Response Centre

Department / Unit: Crisis Response Centre

Job Stream: Clinical


Anticipated Start Date: ASAP

FTE: Casual

Anticipated Shift: Days; Evenings; Nights; Weekends

Daily Hours Worked: 8

Annual Base Hours: 2080

Salary: $18.221, $18.762, $19.328, $19.905, $20.504, $21.115

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

“Our Vision is Healthy People, Vibrant Communities, Care for All”. To bring this vision to reality the WRHA Adult Mental Health Program provides an integrated and comprehensive range of mental health services and supports primarily for adult residents of Winnipeg across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health problems and to work towards sustainability of mentally healthy individuals and communities.

The Crisis Response Centre (CRC) delivers crisis services to individuals residing within the Winnipeg Health Region. Services include 24/7 walk-in and mobile services, as well as scheduled post crisis services. The CRC employs a multi-disciplinary team with psychiatrists, psychologists, physician assistants, nurses and other clinicians and crisis workers with expertise in mental health in addition to an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization Unit is a separate but linked service at a separate location. More than, 20,000 people access the Crisis Response Services each year.


A minimum of two years related experience.
Preferred experience in working with individuals experiencing a psychosocial crisis.
The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.
Education (Degree/Diploma/Certificate)

Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
Basic Cardiac Life Saving Certificate preferred
ASIST training preferred

Not Applicable
Qualifications and Skills

Working knowledge of computer software required.
Keyboarding skills (30-50 wpm) required
Knowledge of medical terminology required.
Demonstrated knowledge and experience maintaining medical records and filing systems, as well as processing personal health information.
Working knowledge of electronic medical records preferred.
Physical Requirements

Must be able to function effectively in a fast-moving environment with frequent interruptions
Must be able to do moderate lifting and much walking.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Health Sciences Centre, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.