Operations Coodinator
The Great-West Life Assurance Company
Calgary, AB
Our Story

We are proud to announce that Canada Life will become our company brand under which our three companies service – Great West Life, London Life, and Canada Life.

Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century. The new Canada Life brand combines the strengths of all three – so we can better deliver on our purpose: To improve the financial, physical and mental well-being of Canadians.

Role Description

As an Operations Coordinator, you will be reporting directly to the Regional Sales Support Manager at The Calgary Product Solutions Centre and work closely and strategically with the Sales Support and Operations team. The Operations Coordinator will be supporting the day-to-day operations functions, troubleshooting, assigned tasks, including compliance. Goal is to keep everything moving smoothly and efficiently.

Support greater team/office with day to day sales support and operations functions
Provides administrative support duties to local team, including general office and premise responsibilities
Support office compliance measures as required
Provides mail, fax & courier support to office, along with general office oversight (MFD, supplies, troubleshooting, etc.)
Support the on-boarding & termination process for staff and advisors (keys, badges, SARs, setup, troubleshooting, desks)
General business support (forms, inquiries, find an advisor)
Performs CE credit processing (number, send out, file, etc.)
Performs basic reporting for management and team as required
Manages day-to-day office expenses
Provides general event support within office
Alignment to securities i.e. create client file, scan/fax, follow-up, data file support

Qualifications and Competencies:
Operations or Sales Support related experience within Financial Services
Post-secondary education required
Strong business acumen and understanding of the sales process
Knowledge of accounting practices (i.e. Expenses and budgeting)
Skilled at building strong, collaborative relationships with multiple business partners across the region and country
Strong written, verbal and virtual communication skills
Strong passion for working in a high performance, fast-paced sales environment
Ability to work well within a diverse team environment as well as a strong ability to work well independently
Self-starter who has the ability to be agile and change direction when needed
Strong organizational skills, with the ability to juggle multiple priorities and meet deadlines
Work with the team to ensure all roles are clear on how to put the customer at the centre of what we do
Discover your opportunity….Apply today!

Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you’d like to join our team submit your information online and introduce yourself.

Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.