Resettlement Specialist
World Relief
Fox Valley, SK
Position Summary:
The Resettlement Specialist will provide client care to refugee caseload while promoting self-sufficiency through education and employment. The Resettlement Specialist will ensure delivery of core services per grant requirements and provide initial, extended, and intensive case management to clients.

Responsibilities:
Greet newly arrived refugees at the airport
Visit clients in their homes to assess well-being
Assist clients in accessing community resources
Provide orientation on various life skills topics (including using food stamps, doing laundry, paying rent/utilities, riding the bus, etc.)
Provide initial, extended, and intensive case management
Provide direct client care
Assist clients in accessing healthcare options
Case note and maintain case files
Field drop-in traffic, as scheduled
Participate in staff meetings, ongoing trainings, and other staff development opportunities
Actively work toward the mission of World Relief to empower the local church through engagement of local churches and their volunteers
Other duties as assigned

Knowledge, Skills, Abilities:
Demonstrated ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
Ability to remain flexible and work in a fast-paced environment
Detail-oriented, organized, able to follow through on projects and assignments
Ability to work both independently and as a team to accomplish goals
Excellent written and oral communication skills in English
Excellent computer skills, including Microsoft Office
Sense of humor

Requirements:
Personal Christian faith and a heart for service to vulnerable people
Committed to the mission, vision and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Fluent in Swahili required, fluent in Kinyarwanda preferred
Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
Valid driver’s license, good driving record, and access to a reliable vehicle

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:
General office setting.
Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required.
Year-end archiving activities involve repeated lifting and bending.
Physical, emotional and intellectual demands
Equipment used: Employee computer (desktop or laptop), printer, and copier.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.