Lieu:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7
Prenez les choses en main et trouvez d’autres façons d’aider nos propriétaires de magasins locaux en entamant une carrière au bureau central ou aux centres de services aux magasins de Shoppers Drug Mart. Offrez un excellent service, un savoir-faire particulier et des conseils pratiques pour aider les pharmaciens-propriétaires affiliés et leur personnel à offrir aux Canadiens les meilleurs services dans le domaine de la santé, de la beauté et de la commodité.
Pourquoi ce role est-il important?
Registered Pharmacy Technician
Location: Mississauga, ON
Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks!
Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless!
Basic Function
The Registered Pharmacy Technician is responsible for all administrative/technical duties related to the dispensing, and where applicable, scheduling and/or shipping of medications. The Registered Pharmacy Technician communicates with patients regarding SDM Specialty Health Network (SDMSHN) Pharmacy services and clarify issues with physicians, nurses, pharmacists, and other parties involved in providing healthcare to the patient. The Registered Pharmacy Technician coordinates relevant information with the customer service, reimbursement services, call center, operations and finance departments regarding medication dispensing and appropriate billing. The Registered Pharmacy Technician performs sterile compounding in cleanrooms and oversee maintenance of cleanrooms in compliance with provincial authority in the province of practice.
Nature and Scope
The Registered Pharmacy Technician plays a pivotal role in the coordination of internal and external workflows and communications to ensure medications are provided on a timely basis to SDMSHN patients. This includes data entry, prescription filling, workflow management, coordination and billing accuracy. The incumbent must possess a thorough knowledge of Pharmacy Practices. The Registered Pharmacy Technician will be called upon to support and/or lead special initiatives and projects as required by the Specialty Pharmacy Manager.
What you will do:
Medication preparation related activities - The Registered Pharmacy Technician is responsible for various aspects of medication preparation, including, but not limited to:
Review received prescriptions and documents for completeness
Triage production and workflow
Accurate and timely entry of demographic information, payer information, clinical notes and prescriptions into computer systems
Generation of medication labels to enable timely dispensing and delivery
Accurate labeling and preparing of medications for review by the pharmacist or registered pharmacy technician (where applicable)
Oversee delivery of medication to patients. This may include packing and shipping as required:
Collation and filing of dispensing documents according to Pharmacy regulations and procedures o Follow-up on any unsuccessful deliveries or back-ordered items
Generation of delivery schedules in advance to ensure continuity of therapy for patients
Fax and/or call physicians’ offices to acquire reorders on medications in a timely fashion to maintain patient therapy
Conduct product verification (final check) on prescription orders to ensure accuracy and completeness prior to delivery, as required
Escalate all clinical verification aspects of dispensing and patient counselling to the Pharmacis
Answering SDMSHN Pharmacy telephone calls.
The Registered Pharmacy Technician deals with inquiries within the scope of their knowledge and within SOPs and Provincial parameters; transfer calls to the pharmacist or other team members as appropriate
Inventory - Order pharmacy products and perform quarterly physical counts according to processes and procedures in order to maintain pharmacy inventory levels
Ensure proper storage, handling, disposal of drugs in accordance with Standard Operating Procedures (SOPs) and regulatory requirements
Process credit card billings for patients and review each order for accuracy and completeness
Record keeping, including timely filing of documents and prescription hard copies.
Maintain privacy and confidentiality according to provincial and federal regulations
Follow Required Operating Procedures (ROPs) and SOPs requirements at all times per company procedure
Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.
Cleanroom activities include, but are not limited to:
Oversee maintenance of cleanrooms in compliance with provincial authority in the province of practice.
Perform sterile compounding using principles of NAPRA/USP797/USP800 guidelines while following appropriate aseptic techniques
Participate in quality assurance programs (including training, assessment)
Support orientation and training of staff
Demonstrate teamwork, engagement, and apply Blue Culture and Core Values in all interactions
In collaboration with the pharmacy manager, support the orientation and training of team members.
Perform other duties, support and/or lead special initiatives and projects, as required by Pharmacist or Specialty Pharmacy Manager
What you will need:
Pharmacy Technician certification and maintain registration with Provincial College of Pharmacy
Three (3) years of relevant pharmacy experience
Previous sterile (hazardous and non-hazardous) compounding experience an asset • Knowledge of USP797/USP800/NAPRA Standards an asset
Excellent organizational skills with attention to detail
Ability to work collaboratively in a team environment
Ability to handle multiple demands made simultaneously under short time constraints
Excellent verbal and written communication skills
Strong problem-solving skills
Knowledge of Pharmacy software systems and MS Office Applications
Flexible and adaptable to changes of responsibility reflective of business needs including rotational shifts
Overtime may be required occasionally Education (check education required for position)
This position requires a designation: RPhT This position requires an association with a professional membership. Association: Provincial College of Pharmacy
Pourquoi travailler chez Shoppers Drug Mart?
En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de SDMU.
Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.
Comment R é ussir:
Chez Shoppers Drug Mart/Pharmaprix , nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture. Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens.
Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.
Type d'emploi :
Temps plein
Role:
Poste régulier
Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.
R emarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.