Responsibilities:
- Greet and assist clients, homeowners, suppliers, and visitors in a professional and welcoming manner.
- Answer and direct incoming phone calls, emails, and general inquiries.
- Manage front desk operations, including mail distribution, filing, and office organization.
- Schedule appointments, meetings, homeowner orientations, and internal team meetings.
- Assist homeowners with the selections process, including coordinating appointments, preparing selection packages, and maintaining accurate records.
- Enter and update customer selections, upgrades, and related documentation in company systems.
- Coordinate with sales, construction, and purchasing teams to ensure timely communication of homeowner selections and changes.
- Prepare and maintain client files, contracts, and other administrative documents.
- Create and publish social media content across company platforms to promote homes, communities, events, and company initiatives.
- Capture photos and videos of homes, construction progress, and company events for marketing purposes.
- Monitor social media accounts, respond to inquiries, and escalate leads as required.
- Assist with marketing initiatives, website updates, and promotional materials.
- Maintain office supplies and assist with general administrative duties as required.
Qualifications:
- Previous experience in reception, administration, customer service, or a related role.
- Must have valid Driver's license and access to vehicle
- Strong communication and interpersonal skills with a customer-focused approach.
- Excellent organizational skills and attention to detail.
- Proficiency in Social Media
- Experience in residential construction, homebuilding, or customer selections is considered an asset.
- Ability to multitask and work effectively in a fast-paced environment.
Pay: From $42,000.00 per year
Work Location: In person
