ABOUT DAVIDSON HEARING AID CENTRES
Davidson Hearing Aid Centres is one of Ottawa's most trusted hearing care providers, serving clients across multiple clinic locations throughout the region. We are a close-knit team committed to exceptional patient care, continuous improvement, and supporting one another. As we grow, we're looking for detail-oriented, organized professionals who take pride in their work and want to be part of something meaningful.
THE OPPORTUNITY
We are looking for a Bookkeeping & Insurer Billing Clerk to join our administrative team. This is a newly combined role that sits at the intersection of financial administration and third-party insurer billing — making it an excellent fit for someone who enjoys variety, accuracy, and working cross-functionally.
Reporting to our Bookkeeper, you will serve as the primary resource for government and third-party insurer billing while supporting day-to-day bookkeeping functions. You will also work closely with our clinic administrators across multiple locations.
WHAT YOU'LL DO
Insurer Billing
- Serve as the primary point of contact for all third-party insurer billing (ADP, WSIB, VAC, NIHB, ODSP, and others)
- Prepare, submit, and follow up on electronic claims on a weekly and bi-monthly basis
- Download and apply payment remittances from Blue Cross, WSIB, ADP, and other insurers
- Investigate and resolve partial payments, rejections, and unpaid claims
- Create and manage third-party billing sheets and monthly billing summaries
- Stay current on insurer policies, tariff updates, and fee schedule changes
- Support clinic staff with billing questions and provide guidance on funding processes
Bookkeeping Support
- Assist with data entry, accounts payable, and accounts receivable processing
- Prepare bank and credit card reconciliations
- Support month-end and year-end accounting processes
- Maintain accurate financial records and documentation
- Assist with financial reporting and other bookkeeping tasks as assigned
WHAT YOU BRING
- Diploma or certificate in Accounting, Bookkeeping, Business Administration, or equivalent experience
- Minimum 2 years of experience in bookkeeping, billing, or financial administration
- Experience with insurer billing, healthcare administration, or government funding programs is a strong asset
- Proficiency with Microsoft Office, particularly Excel
- Experience with accounting software is an asset
- Exceptional attention to detail and a high degree of accuracy
- Strong organizational and time management skills with the ability to manage competing deadlines
- Clear written and verbal communication skills
- A collaborative, professional approach with a commitment to confidentiality
WHAT SUCCESS LOOKS LIKE
- Claims are submitted accurately and on time, every time
- Outstanding insurer balances are actively monitored and resolved promptly
- Clinic staff feel supported and have a reliable go-to resource for billing questions
- Financial records are accurate, reconciled, and up to date
- You're consistently looking for ways to improve processes and reduce errors
Pay: $50,000.00-$60,000.00 per year
Benefits:
- On-site parking
- Paid time off
Application question(s):
- Briefly explain why you think you would be a great candidate for this position?
Experience:
- bookkeeping, billing, or financial administration: 2 years (required)
Language:
Work Location: In person
