Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong organizational skills, and proficiency with office software to ensure smooth daily operations across various departments, including medical or dental offices.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls appropriately
- Manage appointment scheduling and coordinate calendars using Microsoft Office and Google Workspace tools
- Perform data entry with accuracy, maintaining up-to-date records in QuickBooks or relevant software
- Handle filing, document management, and administrative support tasks such as proofreading and organizing paperwork
- Assist with billing, bookkeeping, and basic bookkeeping tasks as needed
- Support customer service efforts by addressing inquiries and providing information about services offered
- Maintain a tidy and organized front desk area to promote a welcoming environment
- Support office staff with clerical duties including typing, photocopying, and managing correspondence
Experience
- Previous office experience preferred, especially in medical or dental settings
- Strong computer skills with familiarity in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry systems
- Experience using multi-line phone systems and handling front desk responsibilities
- Knowledge of QuickBooks or bookkeeping software is a plus
- Excellent organizational skills with attention to detail in proofreading and filing tasks
- Demonstrated customer service skills with professional phone etiquette and support experience
- Prior clerical or administrative experience is advantageous but not required; training will be provided for specific software systems
- Ability to multitask efficiently in a fast-paced environment while maintaining professionalism
Pay: $17.00-$20.00 per hour
Work Location: In person
