The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
The Salvation Army Canada and Bermuda has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.
Position Purpose Summary:
To facilitate, through a coordinated case management process and housing first approach, the moving of individuals from street living to permanent-housing living, with supports.
Report to the Coordinator of Outreach and Housing Services
Work as part of the team with other Support Workers, other Centre staff, outreach workers and other community resources in providing services to the clients
Engage clients “where they are at” – on street or a location most comfortable for client
work on a Case Management basis, which include client Intake and Assessment for Housing history, Barriers to housing and immediate and ongoing needs (ID, financial, food, shelter, clothing, medical)
Engage in preliminary Goal Setting/Plan to Assess Client conditions to determine Housing history and, barriers to housing
Provide crisis intervention
Coach and support clients as needed to access appropriate services
Monitor and follow up on client’s progress. Advocate on behalf of the client as required and appropriate.
Arrange for case conferences where appropriate or attend reviews called by community workers
Keep accurate records and documentation
Prepare statistical and other reports as required
Adhere to all procedures, rules, and guidelines for the safety and security of residents and staff
Perform additional duties when required
Maintain contact with clients for the purpose of:
monitoring progress of clients in working on goal plan
following established procedures, referring to appropriate Centre and community resources and
advocating on behalf of the client to other Centre staff or outside resources, as requested by coordinator. Attend staff meetings and case conferences prepared to share information regarding clients and services issues
Implement appropriate emergency procedures as necessary
Maintain records as required (e.g. incident report, log notes, and case notes)
Relevant Community College/University education in social work or related fields, preferred
Minimum 3 years’ experience working with urban disadvantaged population
Several years’ experience in direct client service with the homeless, ideally in an outreach setting
Experience working with an urban, hard-to-serve clientele population with addiction and mental health issues
Strong interpersonal and leadership skills
Experience in working cooperatively with community resource agencies
Effective communication skills, particularly in negotiation and advocating for clients’ needs
Knowledge of local housing placement resources, and processes for particularly hard-to-serve clients
Good writing skills for documentation and correspondence
Strong computer skills including a working knowledge of Microsoft Office and Excel
Bilingualism (French and English) is essential
Trained in Standard First Aid/CPR, Assist, Non Violent Crisis intervention preferred
Valid class “G” driver’s license
Experience administering Narcan and/or Narcan training a strong asset
Successful candidate will be required to provide upon hiring:
A clear vulnerable sector screening
A clean drivers abstract
Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually
HOURS: Monday to Friday 8:00am to 4:30pm (on call when needed)
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.
If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.
The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.
In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.
This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.