about us
Founded in 1997 in Las Vegas by Dena Tripp and Debbie Shwetz, Nothing Bundt Cakes is the largest specialty cake company in the U.S., with over 600 corporate and franchised locations. The brand is renowned for handcrafted bundt cakes made with premium ingredients and its signature thick cream cheese frosting. [1, 2, 3]
Duties
- Lead and supervise store staff, including recruiting, training, and developing team members to ensure high performance and excellent customer service.
- Manage daily store operations, including opening and closing procedures, cash handling, and POS transactions.
- Oversee merchandising efforts to ensure attractive product displays that maximize sales opportunities.
- Implement pricing strategies and monitor inventory purchasing to meet sales targets while controlling costs.
- Handle customer inquiries, resolve complaints, and ensure a positive shopping experience through effective communication skills.
- Conduct sales analysis and utilize marketing strategies to increase store traffic and revenue.
- Manage administrative tasks such as payroll, bookkeeping, budgeting, and recordkeeping to ensure operational efficiency.
- Develop and execute sales plans, monitor store KPIs, and adjust strategies accordingly for continuous improvement.
- Ensure compliance with company policies, safety standards, and legal regulations.
- Foster a team-oriented environment by motivating staff through leadership, coaching, and performance evaluations.
Qualifications
- Proven experience in retail management or store supervision with strong leadership skills.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Strong communication skills; bilingual or multilingual abilities are a plus.
- Proficiency in POS systems, cash handling, merchandising software, and basic bookkeeping.
- Experience in recruiting, training & development, sales management, and marketing strategies.
- Knowledge of pricing strategies, purchasing procedures, and inventory control.
- Demonstrated ability to negotiate with vendors and manage budgets efficiently.
- Exceptional customer service skills with the ability to handle difficult situations professionally.
- Strong time management skills with the capacity to oversee daily operations while planning for long-term growth.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
This position offers an exciting opportunity for motivated individuals passionate about retail management to lead a successful team while fostering a welcoming shopping environment for customers.
Overview
We are seeking a dynamic and experienced Retail Store Manager to lead our retail operations. The ideal candidate will possess strong leadership, organizational, and customer service skills, with a proven track record in retail management. This role involves overseeing daily store activities, managing staff, and ensuring an exceptional shopping experience for customers. Bilingual abilities and prior experience in sales management or supervising teams are highly valued. The Retail Store Manager will play a key role in driving sales, maintaining merchandising standards, and optimizing store performance.
Pay: $18.48-$35.10 per hour
Benefits:
Education:
- Secondary School (preferred)
Language:
Location:
- Mississauga, ON (preferred)
Work Location: Remote
