About Us
Harlo Entertainment is a Toronto-based operator, management and private equity company with experience in both the hospitality and entertainment industry. With first-hand insights and perspectives, Harlo Entertainment defines best-in-class, luxury experience and is deeply committed to the highest level of guest satisfaction.
We are a collection of diverse individuals with unique skillsets and subject matter expertise focused on building and scaling ventures. As a member of our team, you will have the opportunity to work across multiple high-profile, growing brands including: SPINCO, Shake Shack, Kasa Moto, MIMI Chinese, Sunny’s Chinese, Parc Ave, Valerie Rooftop, Roses Cocina and more. Check out our website to learn more: www.harloentertainment.com
We are a people first culture. We strive to create great outcomes and to establish win-win partnerships through integrity, reliability, inclusivity, and great communication. Our greatest asset is our people, as they are the powerhouse behind our outcomes.
We challenge the status quo. We are disruptors. We are bold in what we do. We are brave, think big and move swiftly. We don't just acknowledge change, we initiate and embrace it.
We always bring our best. We hold ourselves accountable for over-delivering on a consistent basis. We take responsibility for the outcome of our work. Done is better than perfect.
We find a way to make it possible. We are in the business of storytelling and remarkable experiences to create moments that matter. We ooze passion and pride in everything we do. We are relentless, driven and proud. We dig deep, we get our hands dirty. There is no challenge that is too big or too small for our team.
What you’ll do
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Establishes, implements, and communicates the strategic direction of operations for assigned companies.
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Collaborates with management committee and stakeholders to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
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Collaborates with portfolio companies, partners and departments to carry out assigned organization’s goals and objectives.
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Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
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Ensures that departmental decisions and business plans such as those for staffing, development, organization, resource efficiency, partnerships, equipment, and facilities are in line with the organizations’ business plan and vision.
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Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution within portfolio companies.
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Reviews and approves cost-control reports, cost estimates, and staffing requirements for portfolio companies.
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Presents periodic performance reports and metrics to the Managing Partner and other stakeholders.
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Maintains knowledge of emerging technologies and trends in operations management.
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Identifies training needs and ensures proper training is developed and provided.
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Oversee operations of Valerie
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Performs other related duties as assigned.
Qualifications:
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Bachelor's degree in Business Administration, Operations Management, or a related field.
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8+ years of experience in operations management, including 3-5 years in a leadership or management role.
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Proven track record of improving operational efficiency and managing large teams.
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Previous experience in a senior management or leadership role.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
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Able to multitask and meet tight deadlines.
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Excellent communication and negotiation abilities, with the ability to build and maintain relationships with stakeholders at all levels.
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Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make strategic decisions.
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Proven track record of driving operational excellence, financial performance, and guest satisfaction in a multi-unit environment.
Harlo Entertainment is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
