VB Education Consulting is seeking a highly motivated, professional, and people-oriented individual to join our growing team as a Student Services & Administrative Assistant. This position is ideal for someone who enjoys helping others, has excellent communication skills, and thrives in a fast-paced environment while maintaining a positive and professional attitude.
This role offers the opportunity to grow within the organization and transition into a permanent position.
ResponsibilitiesStudent Services
- Welcome and assist students in person, by phone, email, and social media.
- Respond to inquiries regarding programs, admissions, scholarships, grants, and student funding.
- Schedule appointments and maintain consultant calendars.
- Follow up with prospective and current students.
- Assist students with document collection and application requirements.
- Provide exceptional customer service and ensure a positive student experience.
- Maintain confidentiality of student records and information.
- Guide students through application processes and required documentation.
Administrative Duties
- Answer and direct incoming phone calls professionally.
- Manage emails, appointments, and office schedules.
- Prepare, organize, and maintain student files and records.
- Perform accurate data entry and maintain CRM/database systems.
- Assist with filing, scanning, photocopying, and document management.
- Prepare reports and administrative documents as required.
- Monitor office supplies and support office organization.
- Assist management with daily administrative tasks.
Marketing & Community Support
- Respond to social media messages and inquiries.
- Assist with event registrations and community outreach activities.
- Support promotional campaigns and student engagement initiatives.
- Help coordinate workshops, information sessions, and recruitment events.
QualificationsRequired Skills and Qualities
✔ Reliable transportation and ability to commute consistently to the workplace.
✔ Excellent customer service skills with patience and professionalism.
✔ Fluent in English (spoken and written).
✔ Friendly, charismatic, and approachable personality.
✔ Strong interpersonal and communication skills.
✔ Ability to work effectively with people from diverse cultural backgrounds.
✔ Fast learner with strong attention to detail.
✔ Self-motivated and able to take initiative.
✔ Organized and capable of multitasking in a fast-paced environment.
✔ Reliable, punctual, and dependable.
✔ Intermediate computer skills, including Microsoft Office.
✔ Ability to maintain confidentiality and professionalism.
✔ Positive attitude and strong problem-solving skills.
Preferred Qualifications
- Experience in customer service, reception, administration, education, admissions, or student services.
- Experience answering phones and handling client inquiries.
- Experience using social media platforms for communication.
- Knowledge of the Canadian education system is considered an asset; training will be provided.
Why Join VB Education Consulting?
- Opportunity for temporary-to-permanent employment.
- Professional growth and career development.
- Supportive and collaborative work environment.
- Hands-on training and mentorship.
- Opportunity to make a difference in students' lives.
Pay: $17.94 per hour
Benefits:
Application question(s):
Work Location: In person
