Cash Application Coordinator
Stryker
Waterdown, ON
Individual Responsibilities:
Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
Strong verbal and written communication skills, drive for results, and customer focus with the ability to interface with all areas and levels of the company

Functional Responsibilities:
Responsible for recording cash into the system, applying payments to the correct customer accounts on a timely basis – within 24 hours as the benchmark
Prepare and process all credit card customers
Investigate any discrepancies noted on a timely basis. Responsible for initiating unapplied payment correspondence to customers as needed
Review unapplied cash reports on a weekly basis at minimum to ensure all payments are applied against the appropriate balances
Perform balance write offs for customers who earn early payment discounts
Maintain documentation on all cash application activities in accordance with SOX policies
Review documentation submitted to the lockbox to ensure correspondence from customers is addressed appropriately
Identify areas of concern and escalate appropriately
Assist with sending outstanding invoices or account statements to customers to address delinquent accounts
Collaborate with the Financial Reporting team to ensure non-customer payments are applied appropriately
Collaborate with Accounts Receivable team members on ad-hoc projects
Provide back-up support for Customer and Product Master Data maintenance
Conduct & Compliance

Abide by and support the policies set forth in the Stryker Code of Conduct
Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker
Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards
Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy

Knowledge & Skill Requirements

Strong Microsoft computer skills (designing, building and maintaining files)
Strong planning and organizational skills: Ability to prioritize work and keep accurate, detailed and confidential records.
Strong multitasking capabilities: Must be able to understand and work within complex interdivisional procedures and have the ability to work on various projects simultaneously.
Strong interpersonal skills: works well with others as well as independently, flexible, maintain professionalism at all times.
Strong communication skills both written and oral
Strong problem solving & customer service skills
Prior Oracle experience preferred
Education & Qualifications

Post-Secondary Education required
Minimum 2 years cash application experience required
Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered
Work From Home: No
Travel Percentage: None