Why Join ContactPoint360?
At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.
We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
Our Purpose:
Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients’ customers into loyal advocates for life.
Check out our YouTube video: https://youtu.be/AsPjX-5uyQQ
Job Summary:
The Director of Outbound Sales Strategy will be instrumental in developing and executing advanced outbound sales strategies, focusing on digital channels like LinkedIn, targeted email campaigns, and strategic marketing initiatives. This role requires a visionary leader with robust experience in the BPO sector, capable of crafting high-impact strategies that drive revenue and growth.
Key Responsibilities:
- Lead the development and execution of comprehensive outbound sales strategies, aligning them with the company’s overall business goals.
- Develop innovative digital marketing efforts, including LinkedIn strategies, email marketing, and new methodologies of targeted advertising, to maximize lead generation.
- Analyze performance metrics and market trends to adapt and optimize outbound strategies effectively.
- Oversee the use of CRM and sales automation tools to enhance efficiency and track performance.
- Collaborate closely with senior management across marketing, sales, and product development teams to ensure strategic alignment and operational excellence.
- Develop and mentor a high-performing outbound sales team, fostering a culture of achievement and continuous improvement.
- Implement a structured framework for Business Development Representatives (BDRs) within each division to actively identify and pursue growth opportunities, thereby accelerating market expansion initiatives in the region.
- Build and maintain strong relationships with key clients and industry stakeholders to enhance business development opportunities.
- Regularly report insights and updates on strategies directly to senior executive leadership, offering strategic recommendations and actionable insights to drive business growth and success.
Qualifications:
- Extensive experience in strategic sales leadership, preferably within the BPO industry.
- Demonstrated expertise in managing digital sales channels and executing high-level marketing campaigns.
- Strong analytical skills with a proven track record of driving growth through data-driven decision-making.
- Exceptional leadership qualities with experience in team development and strategic oversight.
- Proficient in CRM platforms and understanding of sales process automation.
- Excellent communication, negotiation, and presentation skills.
- Master’s degree in Business Administration, Marketing, or a related field.
Why Join ContactPoint360:
Joining ContactPoint360 means becoming part of a passionate team dedicated to transforming the BPO industry through innovative solutions and exceptional service. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement in a collaborative and dynamic environment.
How to Apply:
Please send your resume and a detailed cover letter outlining your qualifications and interest in the role. We are excited to hear how you can make a profound impact at ContactPoint360!
Join the CP360 family today!
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