Job Title: Insolvency Administrator (File Administrator)
Company: Spergel
Location: Mississauga, ON
About Us
Spergel has been providing expert financial solutions and support to clients for over 30 years. Our commitment to helping individuals and families achieve financial freedom has made us a trusted name in the industry. We are now seeking a highly organized and compassionate Insolvency Administrator to join our team and contribute to our mission of delivering exceptional client service.
Job Description
As an Administrator at Spergel, you will manage a portfolio of assigned client files and guide individuals through the administrative steps of their debt relief process. This is a multitasking, file-driven role requiring strong organization, efficiency, and empathetic communication.
Your responsibilities will include:
- Managing assigned client files from intake to trustee submission
- Handling client inquiries and providing accurate information about debt relief services
- Contacting clients to collect and verify required documentation
- Reviewing financial documents for completeness and accuracy
- Assisting clients with budgeting and expense reviews as part of file preparation
- Following up with clients who have not submitted the necessary documents in a timely manner
- Compiling and organizing complete file packages for trustee review
- Booking trustee signing appointments and ensuring files are submission-ready
- Maintaining and updating client records in the CRM/database
- Providing empathetic, professional support to clients experiencing financial stress
- Handling a limited volume of inbound calls and providing light receptionist support
- Assisting with administrative tasks to support overall office operations
Qualifications
- High school diploma or equivalent; additional qualifications in administration or related fields are a plus
- Proven experience in an administrative role, preferably within financial services, legal, banking, or debt relief
- Strong organizational and time-management skills with the ability to manage multiple active files
- Excellent communication and interpersonal abilities with an empathetic approach
- Proficiency in Microsoft Office Suite and familiarity with database/CRM systems
- Ability to handle sensitive information with confidentiality and professionalism
- Detail-oriented and capable of working efficiently in a fast-paced environment
Compensation
- Hourly wage: CA$20.00
- Performance-based commission begins once the monthly target threshold is met
What We Offer
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Meaningful work helping Canadians regain financial stability
Hours
Monday 9am - 7pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 3pm
Join Spergel and be part of a team dedicated to helping individuals achieve financial freedom.
Job Type: Full-time
Pay: $20.00 per hour
Application question(s):
- What city do you reside in?
- This is an in-office position. Can you reliably commute daily to 10 Kingsbridge Garden Circle, Mississauga ON?
- The position is full-time with the following hours:
Monday 9am-7pm
Tuesday–Thursday 9am-5pm
Friday 9am-3pm
Are you able to work these hours?
- If available, please provide a link to your LinkedIn profile along with your application.
Language:
- Are you able to read and write in French? (required)
Work Location: In person
