Pay: CA$42,000.00-$50,000.00 per year
Job description:
Job Title: Client Care Coordinator
Location: Downtown Toronto – 495 Wellington St West
Job Type: Full-time, In-Person
Salary: $42,000–$48,000 per year
About the Role
We’re looking for a friendly, organized, and proactive Client Care Coordinator to support a busy real estate business based out of 495 Wellington St West in downtown Toronto. This in-office role is ideal for someone with strong client service and administrative skills who enjoys helping people, managing details, and keeping things running smoothly.
Real estate experience is not required, but it’s a plus. What’s most important is a positive attitude, and strong communication skills.
The position currently exists within the team and is being filled due to the previous assistant moving on from the role.
Key Responsibilities
Client Service & Support
- Track and coordinate client gifts, milestone dates, and follow-ups
- Maintain and update the CRM/database with client notes and information
- Deliver warm, personalized service to ensure clients feel valued
- Assist in the post-sale follow-up process and client care initiatives
Marketing & Event Coordination
- Help organize client appreciation events and seasonal campaigns
- Support content creation for social media, newsletters, and other marketing channels
- Assist with scheduling posts and managing the marketing calendar
- Coordinate with vendors like photographers, stagers, and printers
Administrative Assistance
- Provide day-to-day administrative support to the real estate agent
- Organize and manage internal systems and digital files (e.g., Trello, Google Drive)
- Keep websites and platforms updated with current materials and listings
- Assist with general office duties as needed
Qualifications
- 1–2 years of experience in administration, customer service, or marketing
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Comfortable using Google Workspace (Docs, Sheets, Gmail, etc.)
- Familiarity with Canva and social media platforms is a plus
Bonus (Not Required):
- Exposure to real estate, CRM systems (e.g., Follow Up Boss), or real estate admin tasks
What We’re Looking For
- Someone who enjoys supporting others and making things run smoothly
- A detail-oriented multitasker who takes initiative
- A friendly, reliable team player who loves delivering great client experiences
- A problem-solver who’s eager to learn and grow
Compensation & Details
- Salary: $42,000–$48,000 per year (commensurate with experience)
- Schedule: Monday to Friday, 40 hours/week
- Location: In-office – 495 Wellington St West, Toronto
Pay: $42,000.00-$50,000.00 per year
Work Location: In person
