About the Company
The Sorbara Group of Companies is a pioneering force in Ontario’s real estate industry. Having operated commercial, industrial, office and retail properties, managed residential rentals, and built high-rise and low-rise communities for several decades, we have witnessed firsthand key changes in the Greater Toronto Area real estate market. This unparalleled wealth of experience has allowed us to develop long-lasting relationships with our partners, stakeholders, homeowners, tenants, and employees. With over 80 years of experience in our industry, Sorbara Group of Companies has built a thriving integrated real estate, planning, development, construction, investment and management firm.
Position Summary
The Accounts Receivable Clerk is responsible for supporting the day-to-day Accounts Receivable function across the Sorbara Group of Companies, with a focus on accurate payment application, account maintenance, reconciliations, collections support, and timely resolution of outstanding receivable items.
Working within a multi-entity real estate environment, the AR Clerk will support receivables relating to commercial, residential, development, and corporate operations and will work closely with the AP/AR Manager, Property Accounting, Property Management, and other internal departments.
The successful candidate will be detail-oriented, organized, comfortable managing a high volume of transactions and accounts, and experienced using Newstar.
Key Responsibilities
Cash Receipts & Payment Application
- Process and apply customer and tenant payments accurately and within established timelines.
- Ensure payments are applied to the correct company, property, tenant/customer account, and outstanding charge.
- Record cash receipts accurately within Newstar.
- Review daily receipts and supporting banking information to ensure payments are completely and accurately recorded.
- Investigate unidentified or unapplied payments and work with the appropriate internal departments to resolve them.
- Maintain accurate records and supporting documentation for cash receipt transactions.
- Identify and escalate payment discrepancies or unusual account activity.
Accounts Receivable
- Maintain accurate tenant and customer account information within Newstar.
- Review AR aging reports and identify overdue or outstanding balances requiring follow-up.
- Assist with the collection of outstanding receivables in accordance with established company procedures.
- Communicate with tenants, customers, Property Management, and internal teams regarding outstanding balances and account discrepancies.
- Investigate short payments, overpayments, unapplied cash, credits, and other account variances.
- Assist with billing and account adjustments as required and appropriately approved.
- Maintain clear documentation of collection activities and outstanding account matters.
Reconciliations
- Assist with AR subledger-to-general-ledger reconciliations.
- Reconcile cash receipts and payment applications to supporting banking information.
- Investigate and resolve discrepancies identified through the reconciliation process.
- Monitor unapplied cash and outstanding reconciling items and ensure they are addressed promptly.
- Assist with deposit reconciliations and other AR-related reconciliations as required.
- Maintain supporting schedules for outstanding AR items.
Newstar & Reporting
- Accurately enter and maintain AR information within Newstar.
- Generate and review Newstar reports relating to receivables, tenant/customer balances, arrears, cash receipts, and unapplied payments.
- Use system information to investigate account discrepancies and respond to internal inquiries.
- Ensure AR information within Newstar remains current and accurate.
- Identify opportunities to improve reporting, system utilization, and AR processes.
- Bring system or process issues to the attention of the AP/AR Manager.
Month-End & Audit Support
- Assist with AR month-end procedures and ensure transactions are recorded within required deadlines.
- Assist with preparing AR reconciliations and supporting schedules.
- Review outstanding balances and reconciling items as part of the month-end process.
- Provide supporting documentation for internal and external audit requests.
- Assist with year-end AR requirements as needed.
Cross-Functional Support
- Work closely with Property Accounting, Property Management, Commercial, Residential, Development, and Corporate teams to resolve receivable issues.
- Follow up proactively on outstanding information required to resolve tenant or customer accounts.
- Communicate discrepancies and outstanding issues clearly and escalate matters when appropriate.
- Participate in AP/AR team meetings and process improvement initiatives.
Qualifications & Experience
- Postsecondary education in Accounting, Finance, Business Administration, or a related field is preferred.
- 2–4 years of Accounts Receivable experience, preferably within real estate, property management, development, or construction.
- Newstar experience strongly preferred.
- Experience with cash application, collections, account reconciliations, and AR aging.
- Experience working within a multi-company or multi-entity environment is an asset.
- Understanding of basic accounting principles and the relationship between AR subledgers and the general ledger.
- Proficiency in Microsoft Excel and Microsoft Office
Key Competencies
- Strong attention to detail and accuracy.
- Strong reconciliation and analytical skills.
- Excellent organizational and time-management abilities.
- Ability to manage a high volume of transactions and accounts.
- Strong follow-up skills, particularly with outstanding balances and unresolved items.
- Comfortable communicating professionally regarding collections and account discrepancies.
- Strong problem-solving skills.
- Team-oriented and collaborative approach.
- Strong sense of ownership and accountability.
- Ability to work independently while knowing when an issue requires escalation.
Why Join Sorbara Group of Companies
Sorbara Group offers the opportunity to work within a dynamic real estate development environment with exposure to complex, multi-entity structures. This role provides a strong foundation for growth within the finance team, with the opportunity to make a meaningful impact on financial accuracy, reporting quality, and process improvement across the organization.
Sorbara offers competitive compensation commensurate with experience. The expected salary range for this position is $60,000 to $65,000. This position is available due to an existing vacancy.
How to Apply
Interested? We’d love to see your application! We appreciate your interest in the position; however, only candidates selected for an interview will be contacted.
The Sorbara Group of Companies welcomes diversity in the workplace and, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sorbara is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the recruitment process, Human Resources and/or the Hiring Manager will work with applicants requesting accommodation.
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Vaughan, ON L4L 8M9: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you legally authorized to work in Canada?
Work Location: In person