We’re looking for a Field Adjuster to join our growing team in London!
- Please note this role would be remotely based to support the Windsor region.
As a Field Adjuster, your work will have a big impact on conducting investigations for Accident Benefit claims at all complexity levels. Providing quality service and ensuring prompt and equitable settlement of claims in line with corporate policies and standards as well as any legislative requirements.
Here are a few ways you'll make a difference:
Handling task assignments for Accident Benefits claims
Investigate Accident Benefit claims in a timely and respectful manner through communication with customers, lawyers, paralegals, employers, clinics and any other related parties
Complete various statements to assist with Accident Benefits claims and provide recommendations to inside adjusters
Complete various other tasks including clinic inspections, employer statements and drive-by tasks.
Participate in global mediations if required
Maintain current knowledge of insurance products, as well as investigation techniques and services Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness. Determine and/or establish key measures to monitor personal productivity and technical quality.
Communicate with Intact Brokers and Belair Underwriting as necessary.
Analyze the information gathered, interpret insurance policy wordings and provide recommendations to inside adjusters
Provide quality service to external or internal customers. Answer queries relating to investigations and the claims process. Maintain effective communication channels with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues. Maintain productive business relationships with service providers.
Travel within the non-GTA will be a part of the position.
A college diploma or a university degree preferred (or equivalent business experience).
Completed or are working toward a Chartered Insurance Professional (CIP) designation.
5 to 7 years of claims handling experience.
Previous field experience is an asset
Strong customer service and written communication skills
Technical expertise at least partly acquired through direct experience, in the investigation, assessment and settlement of accident benefits claims.
Expertise in personal lines and commercial lines products, Accident Benefits claims adjudication.
Must possess a valid driver's license with a good driving record.
Willing to work after hours or weekends as required.
Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work (Canada’s Top 100 Employers, Aon Platinum Best Employers, LinkedIn Top Company, Glassdoor Best Place to Work & Top CEO, Indeed Top-Rated Workplaces)
Stimulating, challenging projects and development opportunities to help you grow your skills and career
Flexibility in how and where you work
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A casual ‘dress for your day’ culture that encourages you to be yourself
A $350 annual wellness account that promotes an active lifestyle
We are an Equal Opportunity Employer
At Intact, our values guide everything that we do. We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.
As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that you’ll be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
This posting closes on January 17, 2020 at 11:59pm.
This role is eligible for employee referral bonus. #myReferrals1000