Job Summary
Makilala Restaurant is seeking an experienced and motivated Restaurant Supervisor to oversee daily restaurant operations and support the management team in delivering high-quality food and customer service. The Restaurant Supervisor will coordinate front-of-house and back-of-house activities, supervise restaurant staff, ensure efficient service, and maintain compliance with food safety, health, and workplace standards. Most importantly uphold Chef Nuit’s standards and know the brand inside and out to ensure Systems and protocol are followed.
The successful candidate will assist in managing daily operations, including staff scheduling, employee training, customer service management, inventory coordination, and maintaining smooth restaurant workflow during regular service, private events, and large group functions. The role requires strong leadership, communication skills, and the ability to work in a fast-paced restaurant environment.
Job Responsibilities
- Supervise, coordinate, and schedule the activities of restaurant staff.
- Analyze budget to boost and maintain the restaurant’s profits
- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Supervise staff
- Train staff
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
Credentials
Certificates, licences, memberships, and courses
- Smart Serve
- First Aid Certificate
- CPR Certificate
- Safe Food Handling certificate
- Food Safety Certificate
Experience and specializationComputer and technology knowledge
- MS Access
- MS Excel
- MS Office
- MS PowerPoint
- MS Windows
- MS Word
- Point of sale system
Qualifications
- 1-2 years Experience Hospitality Industry
- Completion of secondary school.
- Previous experience in the food service industry.
- Supervisory experience is considered an asset.
- Strong leadership and communication skills.
- Ability to work evenings, weekends, and holidays.
Benefits
Financial benefits
Pay: $27.00-$30.00 per hour
Benefits:
- Discounted or free food
- Paid time off
- Store discount
Work Location: In person
