Resource Centre Facilitator
Location: Slake Lake, at the Future Works Resource Center
Part Time/Full Time: Full Time, Permanent
Hours of Work: M-F 8:30 a.m. – 4:30 p.m. 35 hours/week
Be a part of our mission
Where Ability Meets Opportunity
At EmployAbilities, our mission is to provide specialized services to individuals with disabilities or other barriers to employment by creating opportunities for skill development, education, and employment.
We envision an inclusive society where all people are valued, respected, and have the opportunity to work to their full potential.
Since 1974, we have served people with disabilities, addressed barriers to employment, and worked with employers, and we act as a voice for community advocacy. Experience and passion have fueled our leadership in developing programs, services, and resources that increase the economic participation and empowerment of people with disabilities and individuals with barriers to employment. Our services are not about entitlement or compromise, but inclusion and opportunity.
Job Summary
The Resource Centre Facilitator (RCF) is the first point of contact for Albertans accessing walk-in services at the Employment Centre. This role provides employment supports such as resume assistance, labour market information, and basic help with forms and applications. The RCF also tracks attendance for workshops and centre usage, and conducts workshop facilitation. In collaboration with other team members, the RCF contributes to client engagement and assists with referrals to Job Placement or community supports. This position also supports the day-to-day administration of the centre and plays a key role in creating a welcoming, inclusive environment.
Key Responsibilities
- Demonstrate and uphold the Agency's core values of compassion, collaboration, innovation, integrity, and inclusiveness in all interactions and tasks.
- Address participant inquiries.
- Aid in resume development and basic job searches, both traditional and online methods.
- Assist in creating job search accounts, demonstrate and support with technology (computer, printer, phone, etc.) and documentation use.
- Assist with basic forms (e.g., ID, subsidy, job applications).
- Assist clients in accessing Exposure Courses.
- Refer individuals with complex needs to an Employment Facilitator or community supports.
- Be knowledgeable about the resources available, and provide publications, tips and other community resources.
Workshop Facilitation
- Promote and deliver a variety of in-person and virtual one-on-one and group workshops to prepare clients to explore, secure and maintain employment.
- Research, develop and enhance program curriculum and prepare instructional materials to meet the needs of participants.
- Assist clients with technology needs as required.
- Manage workshop registration and track participant attendance.
- Facilities Management, Clerical and Administrative Support:
- Assist with facilities management tasks, including opening/closing procedures, general cleaning, and office equipment maintenance/repairs.
- Coordinate with maintenance staff and vendors to address facility-related issues promptly and effectively.
- Perform general clerical duties, such as coordinating couriers, preparing shipments, and ordering office supplies, to support daily operations.
- Maintain program statistical data for reporting purposes
- Support Employment Facilitators with intake paperwork when required.
Qualifications:
Certificate/Diploma in Human Services, Office Administration, or related field.
- Clear criminal record check, including vulnerable sector check
- Proficiency in the use of Microsoft Office 365.
- Virtual Meeting platforms (Skype, Zoom, Teams, Google Meet, etc.)
- 2 years’ experience in intake and assessment, adult workshop facilitation, is considered an asset.
- Knowledge of community resources, programs, and services
Previous experience working with people with barriers or other at-risk populations preferred
The successful applicant will be required to undergo a criminal record check, including a vulnerable sector check.
Why Join the Team
We offer an exciting and challenging work environment and a company culture that values collaboration, innovation, inclusion, compassion, and integrity.
We provide an inclusive workplace with a highly engaged team that collaborates, supports, recognizes, and celebrates each other’s differences.
How to Apply
Please submit your resume and cover letter through Indeed. All applications will be reviewed. Only individuals selected for interviews will be contacted. EmployAbilities is an equal opportunity employer; we encourage candidates of all backgrounds and experiences to apply. If you require accommodations, please let us know in your application.
About EmployAbilities
At EmployAbilities, we help people with disabilities and barriers to employment find jobs and live better lives. We are a collaborative, inclusive workplace that, in addition to providing a competitive salary, offers a comprehensive benefits package with RRSP matching, a professional development allowance, fifteen paid personal days per year, and many other perks.
Pay: $45,000.00-$48,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Work Location: In person
