Responsible for monitoring and developing a portfolio of customers and prospects of various sizes, from SMEs to major industrial units in various sectors: steel, chemicals, energy, automotive, equipment manufacturers, food processing, etc.
Territory: Ontario
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Applies and enforces QHSE procedures in accordance with the policy defined by the company.
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Consolidates the existing clientele with a concern for profitability.
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Develops sales and margins through targeted prospecting in accordance with the commercial policy defined for TEMCA (TotalEnergies Marketing Canada)
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Develops the service offer: ANAC (oil in service analysis), training, auditing...
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With the Key Accounts that are attached to him: coordinates and develops the sale of lubricants in connection with the other RTC (Technical Sales Manager).
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Ensures the traceability of the commercial relationship in SALSA (CRM tool): contacts, reports of visits, opportunities, ...
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Develops written technical-commercial proposals to customers if necessary.
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Provides technical support to customers and decides on the means to be implemented with his manager and the support of the Technical and Training team.
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Participates in the settlement of any disputes
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Handles contract reviews with customers.
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Participates in the knowledge of the market by providing all useful information (prices, competition, products, services).
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Analyzes results and participates in the development of objectives.
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Works in tandem with the Customer Service Advisor in the Customer Service Department
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Participates in the launch of new ranges and the development of our innovative commercial offers
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Contributes to the recovery of the debt.
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He/she is also a source of proposals aimed at facilitating day-to-day operations or improving the positioning of TotalEnergies.
